Total Tiles Reviews

4.9 Rating 5,656 Reviews
97 %
of reviewers recommend Total Tiles
Read Total Tiles Reviews

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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We were a little nervous with our choice of tile, but so glad we went bold. The quality is excellent and the team are so helpful. We get so many complements we are now starting the lounge floor with more tiles from Total Tiles.
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Posted 1 year ago
First class company tiles arrived damaged. Phoned and Jack (sales executive) who arranged replacement tiles arrived the next day what more can you ask.
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Posted 1 year ago
Great customer service from Jack . 2nd time weโ€™ve ordered tiles from this company and really happy . Quick delivery . A few packs were broken and my husband rang and spoke to Jack and replacements were delivered the next morning .
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Posted 1 year ago
Have to say prompt delivery ordered 78 sq metres. 2 boxes were broken but Jack on customer service rectified the issue and was extremely helpful. Great product at a good price.
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Posted 1 year ago
Asked for a sample tile which was delivered 2 days later well packaged. Impressed with the quality of the service and the sample. We had seen the same tile locally but at a much higher price. We decided on another tile which the company didnโ€™t stock in the size that we wanted but first class service. Would recommend anyone checking with them before going to a retail shop
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Posted 1 year ago
Great price and deliver when they say.
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Posted 1 year ago
Excellent service, tiles arrived exactly on the date specified. Not one tile was broken. Helpful and pleasant staff. Would highly recommend, wouldn't go anywhere else for tiles now. Really rare to get such great customer service as this these days.
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Posted 1 year ago
Great company and service buy with confidence๐Ÿ‘
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Posted 1 year ago
Total Tiles customer service is run by real human beings. I had an issue with an order and they listened patiently to me and didn't fob me off with 'computer says no' responses. They sorted the issue quickly and professionally. I work in CS so know how hard it is to combine keen prices and this level of customer service. I would buy again from Total Tiles in a heartbeat and recommend them to anyone.
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Posted 1 year ago
They were fantastic from start to finish - always polite, knowledgeable and helpful. They changed our delivery date when requested and promptly replaced a few damaged tiles. Cannot recommend enough, a pleasure to deal with.
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Posted 1 year ago
Excellent service and customersupport. A rapid response when replacing two broken tiles.
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Posted 1 year ago
Absolutely thrilled with our floor tiles. Bought them with a fantastic discount, prompt delivery and excellent quality.
Total Tiles 5 star review on 27th June 2022 Total Tiles 5 star review on 27th June 2022
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Posted 1 year ago
polite courteous and knowledgeable staff. Very competitive prices
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Posted 1 year ago
Quick delivery of my samples
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Posted 1 year ago
Hello Kelly, Thank you for taking the time to leave us with such a great review, we are glad your samples arrived promptly! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Very helpful when I needed to change my order and placed it on hold while I decided. Despite my changes delivery was still made the next day. Very affordable tiles
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Posted 1 year ago
Fantastic service.....Great prices and very fast delivery ๐Ÿ‘ ๐Ÿ‘Œ ๐Ÿ˜€
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Posted 1 year ago
Hello William, Thank you for taking the time to leave us with such a great review regarding your experience with us. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Excellent all round. Beautiful and great quality tiles at an amazing price. Next day delivery and not a single tile broken in transit. I couldn't be happier with my purchase from Total Tiles.
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Posted 1 year ago
Hello, Thank you for taking the time to leave us with such a great review regarding your experience with us. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Very happy so far
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Posted 1 year ago
Hello Vincenzo Thank you for taking the time to leave us with such a great review regarding your experience with us so far. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Great service, I had a faulty thermostat and received a replacement within two days of contact.
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Posted 1 year ago
Hello Paul, Thank you for taking the time to leave us with such a great review regarding your thermostat issue. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Good website but excellent showroom staff -well worth a visit. Great selection of tiles at best prices, helped us complete out bathroom project in style.
Helpful Report
Posted 1 year ago
Hello, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Total Tiles is rated 4.9 based on 5,656 reviews