Total Tiles Reviews

4.9 Rating 5,658 Reviews
97 %
of reviewers recommend Total Tiles
Read Total Tiles Reviews

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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I have purchased from you before and as usual good service and deliverys on time.
Helpful Report
Posted 1 year ago
Hello Alan, Thank you for taking the time to give us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Very happy with tiles quality and price, cheaper than a competitor for an identical product I previously bought for another bathroom. Excellent customer experience too.
Helpful Report
Posted 1 year ago
Hello Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Excellent delivery service where I got to pick a day and slot for delivery. No breakages in my samples which were full size. Great quality tiles and brilliant prices. I will be ordering shortly for my new bathroom.
Helpful Report
Posted 1 year ago
Hello Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Great value, fast delivery, very well packaged great overall quality and service
Helpful Report
Posted 1 year ago
Hello Anthony, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Excellent service with very competitive prices
Helpful Report
Posted 1 year ago
Hello Karen, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Great company to deal with. Low prices, quick delivery, good range of products.Will definitely deal with them again.
Helpful Report
Posted 1 year ago
Hello Gareth, Thank you for taking the time to leave us such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us
Posted 1 year ago
Excellent quality, well packaged, delivered day early!
Helpful Report
Posted 1 year ago
Hello Stephen, Thank you for the 4-star review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So it's pleasing to get a review like yours. If you need any further assistance or would like to discuss this review with us further, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)
Posted 1 year ago
Returning customer, needed more floor tiles to match the ones purchased 3 yrs ago, still did them result, tiles came 2 days earlier then expected. No problems, recommend
Helpful Report
Posted 1 year ago
Hello Michael, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Fast delivery. Well packed sample time received next day. Unfortunately it wasn’t suitable but would definitely use this company again.
Helpful Report
Posted 1 year ago
Hello Jen, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Although our tiles did not arrive on the day requested I was very pleased with the service we received. I phoned Total Tiles the day after and spoke to a very helpful person called Jack who was very honest that he could not guarantee when the tiles would arrive as he couldn't contact the delivery company. However he phoned me back and we arranged for 2 new delivery dates as we were going away on holiday and the tiles arrived on the first date. So successful communication and outcome. Thank you Jack.
Helpful Report
Posted 1 year ago
Hello Helen, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass your kind comments on to Jack, he's one of our best! Please feel free to send us any photographs of your project- it sounds like it's going to be a great success, we love the feedback from loyal customers like yourself. Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
Fast service only two broken tiles two damage bags of adhesive. Would use again would have given five stars if bags were OK.
Helpful Report
Posted 1 year ago
Hello John, Thank you for your amazing 4-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. I'm sorry to hear that your bags of adhesive have arrived broken. I have tried calling you today so we can discuss this further. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Brilliant Quick Service
Helpful Report
Posted 1 year ago
Hello Janine, Thank you for your amazing 5-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
I'm just in love with my new walls. Delivery was super fast and well packaged. Of the 154 pieces we bought, only 3 were broken in transport, but they were still usable. I loved the result and would definitely recommend it to friends and family.
Total Tiles 5 star review on 8th May 2022 Total Tiles 5 star review on 8th May 2022 Total Tiles 5 star review on 8th May 2022 Total Tiles 5 star review on 8th May 2022
Helpful Report
Posted 1 year ago
Hello Beatriz, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
The quality of the product as expected for the paid price, very satisfied with the purchase, delivery received on time, I will definitely buy again from this seller.
Total Tiles 5 star review on 6th May 2022
Helpful Report
Posted 1 year ago
Hello Hugo, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
Easy top use website, found what I needed. Delivery when expected
Helpful Report
Posted 1 year ago
Hello Sarah Thank you for your amazing 4-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Great company to deal with highly recommend
Helpful Report
Posted 1 year ago
Hello Karen, Thank you for taking the time to leave a great review! Our customer service and offering the correct advice are the spearhead of our business. If you need any further assistance, then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Excellent service provided - from communication when ordering to timely delivery. Would definitely recommend
Helpful Report
Posted 1 year ago
Hello Joann Thank you for leaving such an amazing review! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders and replacements out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Stocked tiles I found difficult to get locally. Express delivery the next day, to the front door as requested. I have not unpacked them yet apart from one box, but look in good condition so far. Very pleased with Total Tiles. Thank you.
Helpful Report
Posted 1 year ago
Hello Lynn, Thank you for taking the time to leave us with such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us
Posted 1 year ago
Excellent service next day delivery as stated very happy with the tiles would recommend Total Tiles to anyone
Helpful Report
Posted 1 year ago
Hello Stephanie, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Tiles arrived as described, on time. No problems at all. Good communication at all times.
Helpful Report
Posted 1 year ago
Hello Axel, Thank you for leaving such an amazing review! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders and replacements out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Total Tiles is rated 4.9 based on 5,658 reviews