Total Tiles Reviews

4.9 Rating 5,658 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 2nd January 2023

Ms H

Total Tiles 5 star review on 27th June 2022

Susan B

Total Tiles 5 star review on 11th June 2022

Frank C

336

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely thrilled with our floor tiles. Bought them with a fantastic discount, prompt delivery and excellent quality.”

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Posted 1 year ago

“To help people”

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Posted 1 week ago

“Excellent services. Been looking for a single to tile to match/replace a damaged tile in a bathroom. Had tried to all the main franchises and no luck! Staff were helpful and found exactly what i needed.”

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Posted 1 month ago

“The customer service was outstanding, they could not have been more helpful .The tiles we chose were a very good price and delivered within a few days .Thank you a very happy customer”

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Posted 1 month ago

“We bought living room and bathroom tiles for our new build. Absolutely delighted with the quality and price, particularly as they were delivered quickly to the north of Scotland. Customer support and liaison with our builder was excellent.”

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Posted 2 months ago

“HI can i say we went to tops tiles at derby ascot drive and was met with a very nice young man named will the most helpful person you could wish to meet asked what we were looking for and helped all the way and explained what we needed to know with no rush at all so a few days later we put the order in and picked the order up another few days later i would like to say its so nice to deal with some one thats so good at there job thank you will again. GEOFF / LYNN TYLER.”

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Posted 2 months ago

“First thing the customer service is spot on very helpful and honest, great quality of flooring nice range in styles, the price and service I think is unbeatable I highly recommend total tiles I will definitely be using them in the future, thanks Rachel”

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Posted 2 months ago

“Needed help due to a mismatch of tile batches and tiles broken on delivery Jack prentice was an absolute legend and went beyond to help me Great company to deal with”

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Posted 5 months ago

“Bought a floor heating control unit through their ebay site. Firstly the price for the unit was exceptionally keen and included postage. Delivery was very prompt and arrived very securely packaged. Thank you.”

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Posted 5 months ago

“great service”

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Posted 6 months ago

“From visiting the showroom to selecting the tiles, receiving an amazing discount and then first class delivery with the 5 tonnes of tiles brought down the long drive to the house. I cannot fault the service, value, and customer care!!”

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Posted 6 months ago

“I purchased a Laminate and Wood Floor Heating system with a WiFi thermostat from Total Tiles. I was impressed with the product's quality for its price, and my opinion remained the same upon its arrival. I had some questions prior to installation, but the company's customer service team promptly answered them every time, which gave me a positive impression. But the most impressed I was when after the installation I had an issue with the thermostat, which seemed to have a faulty screen. Contacted the customer service and Jamie was so helpful to identify the problem. After exchanging a few emails and sending pictures and videos of the situation within two days, he eventually arranged for a new screen to be shipped with a pre-paid envelope for the faulty one to be returned. The new screen was there in 2 days (!) and worked perfectly. I haven't tested the product's performance in warm weather, but my first impression is positive. The app is easy to set up and there are many options for different settings. I must say that the customer service at Total Tiles is exceptional. I have never experienced anything like it before. I strongly recommend doing business with them. Thanks, Jamie and the team!”

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Posted 8 months ago

“Thank you so much for the brilliant service received. Tony you were excellent nothing too much trouble and the quality of the tiles exceeded my expectation, certainly will be shopping with you again and will recommend you very highly. Very grateful.regards Kay Secchi”

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Posted 8 months ago

“Brilliant service and very helpful team. Products arrived promptly and we are very happy. Would highly recommend and have used again now.”

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Posted 9 months ago

“Great value for money,I was dubious ordering tiles online at first but the quality and price of these tiles were amazing value for money.Much cheaper than local tile shops.Will definately use Total Tiles again”

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Posted 10 months ago

“Very impressed with the service I received. Good quality tiles at a much better price than the other big names. Delivery was fast. Will definitely use this company again for my tiles. Thank you”

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Posted 11 months ago

“Very impressed with the service I received. Good quality tiles at a much better price than the other big names. Delivery was fast. Will definitely use this company again for my tiles. Thank you”

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Posted 11 months ago

“Absolutely love our brick effect tiles they look so good. Really easy to fit And a great price 😍 ordered more for another wall 👍”

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Posted 1 year ago

“I received the tiles today as promised, very impressed with the quality. Professionals and prompt”

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Posted 1 year ago

“Well priced tiles, in particular my wall tiles were significantly cheaper here than similar products elsewhere, which more than made up for the slightly higher than average delivery fee. Samples with free delivery arrived surprisingly quickly. Really pleased with the tiles themselves and my tiler found them easy to work with - consistent and cut well. Next day delivery worked flawlessly and of nearly 500 tiles only one was broken (which I suspect was my fault anyway).”

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Posted 1 year ago

“Absolutely brilliant helpful service. I was missing some of the order I collected, but they couriered the missing items to me and they arrived the next day (and this was between Christmas and New Year too). Can't recommend them highly enough. - and their prices were incredibly keen too👍”

Helpful Report

Posted 1 year ago

Total Tiles is rated 4.9 based on 5,658 reviews