Total Tiles Reviews

4.9 Rating 5,696 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

Product Reviews

Info

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

Write Your review

Tell us how Total Tiles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality and delivery”

Helpful Report

Posted 5 years ago

“Very prompt and reliable . Sample received thank you”

Helpful Report

Posted 5 years ago

“Tiles are very nice and good quality but I ordered 3 and only got 2 delivered.”

Helpful Report

Posted 5 years ago

“The wrong tiles were delivered initially due to a labeling error on the sample I received from Total Tiles. I must say the service I received from Total Tiles and in particular Alan in rectifying the issue was exceptional and the replacement tiles were delivered within 2 days.”

Helpful Report

Posted 5 years ago

“Ordered nearly 100 300x600 tiles. All arrived intact .No problems .Very efficie”

Helpful Report

Posted 5 years ago

“Delivery of samples was quick, within 24 hours of ordering online. Unfortunately 2 of the samples were broken but the company were easy to contact and quickly resolved the issue.”

Helpful Report

Posted 5 years ago

“Good quality tile”

Helpful Report

Posted 5 years ago

“Swift delivery of sample tile. Unfortunately, the colour of the sample received did not match the colour of the tile shown online.”

Helpful Report

Posted 5 years ago

“I am very pleased with customer service. My samples arrived broken and chipped and literally couple minutes after sending an email about that I got a phone call with apologies. The tiles itself are very good quality and service is fast. I would recommend Total Tiles definitely.”

Helpful Report

Posted 5 years ago

“Very pleased with the quick delivery and the visual effect of the floor tiles. Will look amazing when laid in new kitchen.”

Helpful Report

Posted 5 years ago

“Tiles are great and the prices are cheap. The delivery cost is a little eye watering though! This offsets the cheapness of the tiles to make it roughly what the high street would cost.”

Helpful Report

Posted 5 years ago

“Good customer service!”

Helpful Report

Posted 5 years ago

“Very good service and price. Unfortunately a few tiles were broken in transit, Total Tiles immediately offered to replace or refund. The tiles chipped along the edge during cutting (even after replacing blade) but I believe this is common with porcelain tiles, however were able to sand down the rough edges.”

Total Tiles 4 star review on 22nd December 2020

Helpful Report

Posted 5 years ago

“Tiles were exceptional quality for the price, none whatsoever were damaged in the packaging either. Lose a star because of their ridiculous delivery system - whilst I understand that this is the same from a lot of other companies. I needed 200 tiles which is around 4 and a bit boxes of the specific metro tile I was after, but they charged me £35 for pallet delivery. The tiles themselves cost just shy of £50 so I feel a duty to raise how nonsensical that is. Still, very happy with the tiles themselves and purchasing was a doddle.”

Helpful Report

Posted 5 years ago

“Easy online purchase with confirmation following my delayed delivery request. Follow up email to inform me delivery was due out in requested date, called to see what actual ETA was and staff were really helpful. Only gripe is the 650x230 tiles had a bow in the middle some more than others, I have had this with other tile brands so guess it’s a common fault. I’d say total tiles is value for money and offer great customer service, I would recommend.”

Helpful Report

Posted 5 years ago

“Tiles great,price great delivery rubbish never gave us an hour notice”

Helpful Report

Posted 5 years ago

“Great product, excellent service, value for money.”

Helpful Report

Posted 5 years ago

“Very good service on shipping the samples tiles - disappointed the price of delivery when I’ve come to order - we are going to check locally that we can’t pick anything up before paying £35 delivery”

Helpful Report

Posted 5 years ago

“Excellent service with an hour time slot delivery too”

Helpful Report

Posted 5 years ago

“Good prices, excellent, friendly, knowledgeable service.”

Helpful Report

Posted 5 years ago

Total Tiles is rated 4.9 based on 5,696 reviews