Total Tiles Reviews

4.9 Rating 5,696 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

Product Reviews

Info

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

Write Your review

Tell us how Total Tiles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the best tiles I've ordered.brilliant quality beautiful colours. the best is the home sample SERVICE you provide. Claire was fantastic in arranging all this.. next day delivery is also unbelievable. the prices off the tiles are unbeatable cheaper than b&q and the QUALITY matches same as Victoria Plum so delighted thanks ever so much”

Helpful Report

Posted 5 years ago

“Very efficient and professional service. Highly recommended.”

Helpful Report

Posted 5 years ago

“As far as tile samples go it was excellent to receive a full tile. I ordered samples from other suppliers, all I received was a 6’ strip which is hard to visualise. Small things make a big difference, I’ll most certainly buy from Total Tiles.”

Helpful Report

Posted 5 years ago

“Excellent service just what I ordered”

Helpful Report

Posted 5 years ago

“Excellent quality product, excellent delivery and communication was again excellent.”

Helpful Report

Posted 5 years ago

“Due to an error on my part I had to phone Total Tiles to change my order, and they couldn’t have been more helpful. This is the sort of customer service which will keep me coming back and also recommending to family and friends. Lee who dealt with my problem was superb and a real credit to the company. Even though I changed my order they still arrived on time and in great condition. Top company!”

Helpful Report

Posted 5 years ago

“It is the third time I am using this company. I can only say excellent in all aspects!! From delivery to quality of tiles...Many thanks”

Helpful Report

Posted 5 years ago

“Great shop with even better personnel who are knowledgeable, polite and there to help you ! I’m very happy with every thing! From choosing and buying tiles , cost ,on time delivery and most important tiles looks wow ! All I can say thank you Total tiles and it’s people for making my experience so easy !! Will Definitely recommend to friends and family and hopefully I can post my bathroom pics on their website. Thank you again! Dan B.”

Total Tiles 5 star review on 3rd November 2020

Helpful Report

Posted 5 years ago

“Great quality of tile. We ordered a sample white and black floor tile and are very pleased, in fact just waiting for our tiler so we can order. Delivery was good and well packed.”

Helpful Report

Posted 5 years ago

“Order process very east. Promised delivery arrived as arranged and the driver was exceptionally helpful. Full marks so far. Haven't opened the packages yet but all looks secure.”

Helpful Report

Posted 5 years ago

“We were let down badly by DPD for the delivery of the samples from Total Tiles on several occasions, however Total Tiles Customer Services was absolutely outstanding, they made sure that we got our order in time for the tiling to go ahead, we don't leave many reviews but when we receive particularly bad or good service you feel compelled to pass the experience on, clearly Total Tiles are a company that really care about Customer Care !”

Helpful Report

Posted 5 years ago

“I ordered a sample tile and it was delivered on time and well packaged to avoid damage. Tile was exactly as described on the website.”

Helpful Report

Posted 5 years ago

“Great quality tiles at reasonable prices. Super fast delivery and well packaged. I purchased a few samples of tiles and will definitely be purchasing more when my rooms are ready as I’m in the middle of renovating my property. I recommend to anyone.”

Helpful Report

Posted 5 years ago

“Extremely knowledgable, helpful (also calm & cheerful) in every regard. Made the whole process incredibly easy & stress free. Will definitely use again. Prompt delivery & updates, any small issues (such as minor damage to a couple of tiles in transit), dealt with easily & efficiently.”

Helpful Report

Posted 5 years ago

“Not first time I use them very good products better price and very good customer service delivery on tine”

Helpful Report

Posted 5 years ago

“Excellent price and prompt delivery”

Helpful Report

Posted 5 years ago

“Great service and quality”

Helpful Report

Posted 5 years ago

“Super shop with an abundant array of tiles to choose from, lovely, helpful and knowledgeable staff - a first class experience in Exeter.”

Helpful Report

Posted 5 years ago

“Excellent”

Helpful Report

Posted 5 years ago

“Great service from Total tiles. Prompt delivery of sample tiles. Martin was very helpful and informative on the telephone and took the time to answer all my questions and offered some very helpful advice. Would not usually order tiles on line but I have been very impressed with the service so have just placed an order. Thank you.”

Helpful Report

Posted 5 years ago

Total Tiles is rated 4.9 based on 5,696 reviews