Total Tiles Reviews

4.9 Rating 5,658 Reviews
97 %
of reviewers recommend Total Tiles
Read Total Tiles Reviews

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Excellent service with very competitive prices
Helpful Report
Posted 1 year ago
Hello Karen, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Great company to deal with. Low prices, quick delivery, good range of products.Will definitely deal with them again.
Helpful Report
Posted 1 year ago
Hello Gareth, Thank you for taking the time to leave us such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us
Posted 1 year ago
Returning customer, needed more floor tiles to match the ones purchased 3 yrs ago, still did them result, tiles came 2 days earlier then expected. No problems, recommend
Helpful Report
Posted 1 year ago
Hello Michael, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Fast delivery. Well packed sample time received next day. Unfortunately it wasn’t suitable but would definitely use this company again.
Helpful Report
Posted 1 year ago
Hello Jen, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Although our tiles did not arrive on the day requested I was very pleased with the service we received. I phoned Total Tiles the day after and spoke to a very helpful person called Jack who was very honest that he could not guarantee when the tiles would arrive as he couldn't contact the delivery company. However he phoned me back and we arranged for 2 new delivery dates as we were going away on holiday and the tiles arrived on the first date. So successful communication and outcome. Thank you Jack.
Helpful Report
Posted 1 year ago
Hello Helen, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass your kind comments on to Jack, he's one of our best! Please feel free to send us any photographs of your project- it sounds like it's going to be a great success, we love the feedback from loyal customers like yourself. Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
Brilliant Quick Service
Helpful Report
Posted 1 year ago
Hello Janine, Thank you for your amazing 5-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
I'm just in love with my new walls. Delivery was super fast and well packaged. Of the 154 pieces we bought, only 3 were broken in transport, but they were still usable. I loved the result and would definitely recommend it to friends and family.
Total Tiles 5 star review on 8th May 2022 Total Tiles 5 star review on 8th May 2022 Total Tiles 5 star review on 8th May 2022 Total Tiles 5 star review on 8th May 2022
Helpful Report
Posted 1 year ago
Hello Beatriz, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
The quality of the product as expected for the paid price, very satisfied with the purchase, delivery received on time, I will definitely buy again from this seller.
Total Tiles 5 star review on 6th May 2022
Helpful Report
Posted 1 year ago
Hello Hugo, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
Great company to deal with highly recommend
Helpful Report
Posted 1 year ago
Hello Karen, Thank you for taking the time to leave a great review! Our customer service and offering the correct advice are the spearhead of our business. If you need any further assistance, then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Excellent service provided - from communication when ordering to timely delivery. Would definitely recommend
Helpful Report
Posted 1 year ago
Hello Joann Thank you for leaving such an amazing review! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders and replacements out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Stocked tiles I found difficult to get locally. Express delivery the next day, to the front door as requested. I have not unpacked them yet apart from one box, but look in good condition so far. Very pleased with Total Tiles. Thank you.
Helpful Report
Posted 1 year ago
Hello Lynn, Thank you for taking the time to leave us with such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us
Posted 1 year ago
Excellent service next day delivery as stated very happy with the tiles would recommend Total Tiles to anyone
Helpful Report
Posted 1 year ago
Hello Stephanie, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Tiles arrived as described, on time. No problems at all. Good communication at all times.
Helpful Report
Posted 1 year ago
Hello Axel, Thank you for leaving such an amazing review! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders and replacements out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Great tiles at a fantastic price. The whole team are very helpful.
Helpful Report
Posted 1 year ago
Ordered 2 samples. Both came the following day. Quality tiles at very good price. Will be ordering.
Helpful Report
Posted 1 year ago
Hello Gina, Thank you for taking the time to give us a brilliant review! We're happy to hear that you loved doing business with us, that you had a great shopping experience and that your sample order arrived punctually. We pride ourselves on being at the forefront of customer service and would be more than happy to help with your future project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Great quality, look very expensive tiles. Very easy company to use. Tiles cheapest from this site.
Total Tiles 5 star review on 4th May 2022
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Posted 1 year ago
Hello Victoria, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
Good experience. Order well packaged. Polite, friendly staff. Delivered on time. Good comes. Recommend.
Helpful Report
Posted 1 year ago
Hello Steven, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Very pleased with both the tiles and customer service that I have received.
Helpful Report
Posted 1 year ago
Hello Paul Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Got the tiles at a great price. They arrived well wrapped on a pallet and look great. Very impressed, thankyou.
Helpful Report
Posted 1 year ago
Hello Mark, Thank you for your amazing 5-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
I actually found the same tiles slightly cheaper elsewhere but after reading some reviews I decided to order from total tiles instead and finally I can prove to my husband reading reviews does matter . A few of my tiles arrived damaged , I phoned and spoke to Ben who was super apologetic and emailed me straight away to send pictures and arranged for replacements to be sent the very next day ! The customer service i received was excellent and shows you need to use reputable companies and these things can happen and was no fault of theirs and they fixed the issue super quick and saved me a lot of stress and phone calls . The tiles are lovely , good quality I would definaltley use again and reccomend this company . Thanks again Ben
Helpful Report
Posted 1 year ago
Hello Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass your kind comments to Ben. Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
Total Tiles is rated 4.9 based on 5,658 reviews