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Total Tiles Reviews

4.9 Rating 5,673 Reviews
97 %
of reviewers recommend Total Tiles
Read Total Tiles Reviews

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Excellent customer service, even though I bought the cheapest outdoor tiles for my backyard.
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Posted 2 years ago
Excellent customer service, even though I only bought the cheapest outdoor tiles for my backyard.
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Posted 2 years ago
Hello, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us
Posted 2 years ago
Ordering and delivery excellent! Can’t comment on tiles themselves atm as I’m still waiting for our tiler to lay them but up to this point very impressed!
Helpful Report
Posted 2 years ago
Hello , Thank you for the brilliant review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time securely wrapped so that your project remains on schedule. Best of luck with your project and we look forward to seeing you again soon, please feel free to send us some photos! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)
Posted 2 years ago
Excellent customer service and fast delivery. User friendly website too.
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Posted 2 years ago
Hello, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! We take the time to listen to our customers and offer advice so that the project imagined can become a reality, we can't wait to be involved with your next project! Thank you again for using Total Tiles and we hope to see you soon.
Posted 2 years ago
Excellent product, received tile sample next day, perfect, ordered 4 sqm on strength of the sample, great price and fab service!
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Posted 2 years ago
Hello Mick, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Ordered sample tiles, which were sent promptly and were full size tiles, unlike samples ordered from other companies, paid for, which were the size of a coaster. Good quality tiles, that I will definitely be ordering, when my kitchen is fitted.
Helpful Report
Posted 2 years ago
Hello Debbie,, Thank you for taking the time to leave us with such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know how you get on with the Kitchen and how we can help make your project an amazing success. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us
Posted 2 years ago
I ordered the rustic brick tiles. They are beautiful. I have them in my kitchen as splashbacks and they look amazing. Delivery was prompt and efficient. Would definitely recommend.
Total Tiles 5 star review on 7th April 2022
Helpful Report
Posted 2 years ago
Hello Claudine, Thank you for your amazing review! We are really happy that you have had a great shopping experience with us! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business. It's extremely pleasing that we have met all of your expectations and more! Thank you for sending in the fantastic photos of your brick effect tiles. They look incredible! I will make sure to show the team how great that looks. Thank you again for using Total Tiles and we hope to see you soon.
Posted 2 years ago
Great company to deal with. Ordered a sample tike, it came extremely well packaged and was delivered promptly. I will be ordering the rest soon. Very helpful.
Helpful Report
Posted 2 years ago
Hello Samantha, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. Please let us know when you are planning on placing an order we would love to help. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us
Posted 2 years ago
Priced up tiles at a number of suppliers and decided to go with total tiles. The cost for tiles we needed was well below the other suppliers we had tried, over 50% . Delivered on time as arranged. Driver let me know when he was due to arrive.
Helpful Report
Posted 2 years ago
Hello Mark, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Brilliant company and product.
Helpful Report
Posted 2 years ago
Hello, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Very prompt well package delivered on time no damages good quality tile for the price
Helpful Report
Posted 2 years ago
Hello Janice, Thank you for the brilliant review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. Please let us know when you are shopping with us again, we would love to help with your project! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)
Posted 2 years ago
Tiles arrived as promised, well packaged. Arrived in North East Scotland without breakages. Excellent service. Will use TT again.
Helpful Report
Posted 2 years ago
Hello Alfred, Thank you for taking the time to leave us 5 stars! We are pleased that your order arrived promptly and you are happy with the tiles you ordered. Customer satisfaction is at the forefront of what we do as a business so receiving a review like this is great! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Exceptional customer service, over the phone and at the depot from start to finish the team at Total Tiles were extremely helpful. Excellent choice of tiles at the best price you can find anywhere, have recommended to family and friends.
Helpful Report
Posted 2 years ago
Hello Maria, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Really good customer service and the tile samples we ordered are beautiful. Such a good price compared to other companies around. I can't wait to have the kitchen and bathroom done! I'll definitely use this company again for any other house projects we have going on, already eyeing up some hallway tiles
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Posted 2 years ago
Hello Amy, Thank you for taking the time to leave such a great review! Customer service is at the forefront of what we do as a business and your satisfaction is a priority for us. Best of luck with your project. It's going to look fantastic. When you are ready to order again, please let us know as we would love to be involved! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk
Posted 2 years ago
Excellent service, value & communication. Tiles were delivered as communicated, recd regular updates about the delivery. I had 4 tiles broken in a box of 8, contacted Josh who sent out replacements so very happy with the service & would definitely recommend!
Helpful Report
Posted 2 years ago
Hello Brian, Thank you for leaving such an amazing review, in particular regarding our team member Josh! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders and replacements out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Excellent advice and service. Will use again!
Helpful Report
Posted 2 years ago
Hello Rajesh, Thank you for taking the time to give us such a 5 star review! Customer care and satisfaction mean everything to us and its great to hear we have found a solution to the issue that occurred on this particular occasion. We pride ourselves on exceptional service and putting our customers first. I will pass on your kind comments to the team and in particular our team member who helped you today. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Excellent communication on stock and delivery times .
Helpful Report
Posted 2 years ago
Hello Bernadette, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time and that we were the most competitive on price! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Very very helpful company. Excellent sales staff and quick reliable delivery. I would recommend this company highly.
Helpful Report
Posted 2 years ago
Hello Nicholas, Thank you for taking the time to give us 5 stars! We are pleased that your order arrived promptly on time, our customer service is our main priority, so it's great to hear you were looked after during your shopping journey and we were able to answer any questions you had. We are available to be contacted via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.
Posted 2 years ago
We have ordered sample tiles from you and they have arrived very quickly which is what we needed so well done. ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 2 years ago
Hello Cathy, Thank you for taking the time to leave us for such a fantastic review and giving us the 5 stars!! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
I have used Total Tiles a few times now and find them efficient and excellent customer services
Helpful Report
Posted 2 years ago
Hello Lisa, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! We take the time to listen to our customers and offer advice so that the project imagined can become a reality, we can't wait to be involved with your next project! Thank you again for using Total Tiles and we hope to see you soon.
Posted 2 years ago
Total Tiles is rated 4.9 based on 5,673 reviews