Total Tiles Reviews

4.9 Rating 5,699 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

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About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for sample, arrived on time,heavily wrapped! Thank you for the bubble wrap! And tile but tile not suitable, now left with odd tile!! But happy with your service. Thanks”

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Posted 8 years ago

“Had a few broken tiles but was replaced straight away and a few extra as well”

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Posted 8 years ago

“Lovely big samples and superquick delivery. The only reason I’m not giving a 5 is because of the amount of plastic bubble wrap used to wrap the tiles. I appreciate they’re delicate but an obscene amount of plastic was used and I think this should be re-thought.”

Helpful Report

Posted 8 years ago

Hi Thank you for posting your review and glad to see you liked your samples. All sample orders are packaged in enough bubble wrap and then boxed to ensure they reach our customers undamaged, although we continue to look at other methods to reduce waste whilst still ensuring the samples arrive with our customers in 1 piece. Kind regards Total tiles

Posted 8 years ago

“Excellent efficient service, from start to finish,”

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Posted 8 years ago

“Very prompt delivery time phoned me when on the way which allowed me to change the address as I was not in”

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Posted 8 years ago

“Ordered some tiles for my first house after not being able to decide on a million styles but without fail they were perfect. Gorgeous and so eye catching. Great customer service will deffo order again in future”

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Posted 8 years ago

“I am really pleased with the tiles I have purchased and the ease of the whole process of buying from Total Tiles. The sample service really helped make our decision and I can't wait to see our tiles installed in to our new bathroom.”

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Posted 8 years ago

“2 sample tiles, delivered next day, despite snow storms (!) at a very modest cost.”

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Posted 8 years ago

“Excellent customer service, tiles delivered on time considering the snow and bad weather, tiler really pleased with the quality of the product, would highly recommend this company.”

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Posted 8 years ago

“Fast turnaround of order , swift delivery and most important the items were package properly to prevent damage well done”

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Posted 8 years ago

“great service and very accommodating A+ service from all staff and very professional in assisting with my decisions and options. Thanks Jonathan and team”

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Posted 8 years ago

“We are planning an upgrade to some floors in the house, just looked around and ordered quite randomly from Total Tiles a couple of samples to see in the flesh. £1 each, these are large tiles, arrived safely in a couple of days, no fuss, brilliant. Have now selected and will be placing an order shortly on their very easy uncomplicated web site. Great job and nice to find what we wanted, quickly and easily.”

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Posted 8 years ago

“Brilliantly fast and efficient service couldn’t ask for anything better”

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Posted 8 years ago

“Good tiles,reasonably priced and delivered on time even with the adverse weather we have had recently.”

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Posted 8 years ago

“Helpful telephone staff,delivered on time ,good price and they look wonderful down.”

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Posted 8 years ago

“Received sample ordered was able to make decision was what I wanted”

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Posted 8 years ago

“Absolutely brilliant company that will go out of their way to ensure total customer satisfaction even when the issue is not theirs. I ordered some amazing value tiles which were shipped promptly, there was an issue with with the delivery from a third party haulage company and both Colin and Ashley from Total Tiles, over the course of the day absolutely gave it their all to ensure I got the tiles on the day I needed them. Five stars isn't enough! Thanks for an amazing service!”

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Posted 8 years ago

“Everything was excellent f9rom the start to the finish. Greeted by helpful and informed (and not at all pushy) staff, shown a range of possible tiles to meet our needs and wishes, we ordered and a very helpful driver delivered them on a very snowy day. We originally wanted pure stone, but you don't stock this. We finished up with tiles which look nearly as good and cost a fraction of the price.”

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Posted 8 years ago

“The tiles are lovely, well priced, and promptly delivered. Great company! J Strawson”

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Posted 8 years ago

“Ordered 2 sample stones. Kept me up to date about delivery. Delivered on time, both packed super. Unfortunately both tiles not to my taste when I saw them in real but that is personal. Good quality tiles nothing wrong with but not what I was looking for.”

Helpful Report

Posted 8 years ago

Total Tiles is rated 4.9 based on 5,699 reviews