Total Tiles Reviews

4.9 Rating 5,661 Reviews
97 %
of reviewers recommend Total Tiles
Read Total Tiles Reviews

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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We unfortunately decided not to buy from total tiles but they really did try and fine us the right tiles very friendly service and would definitely try them again when looking for tiles
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Posted 4 years ago
I ordered a tile sample from Total Tiles. It arrived in lots of packaging safely and was perfect for my needs. I would recommend Total Tiles.
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Posted 4 years ago
Received sample promptly and once ordered tiles delivered as promised. Slightly annoyed tiles did not match the sample I received as closely as I hoped - sample = honey blonde oak, actual tiles = more brown/red colour, when rang to check correct tiles not really interested other than confirming correct tiles sent and we could return them if not happy but all at our cost.
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Posted 4 years ago
Great ordering and delivery performance. Tiles well packed with nil breakages. However some of the tiles had some variation in their sizes which caused a few problems for our pile contractor. Otherwise very pleased.
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Posted 4 years ago
The Tiles were delivered to the house where my friend lives who is going to do my bathroom, he was took delivery as arranged, he then had to leave to go to his parents down in Favesham , when I went round to collect them and bring them to my house I discovered one box had a tile missing and another had a cracked one, my friend missed this , I will try to upload pictures from my phone , thank you
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Posted 4 years ago
Good fast delivery
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Posted 4 years ago
Sample tiles arrived promptly and were very useful colour wise. We were initially concerned about delivery arrangements but Jonathan contacted us to tell us the number of boxes required and overall weight so we can arrange delivery to coincide with the builders requirements.
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Posted 4 years ago
Service is very good. However was very disappointed when reodered small numbers but had to pay delivery charge based on pallet
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Posted 4 years ago
5 stars for Total Tiles, but lose a star due to their courier. Good prices & good quality tiles. Customer Services very helpful & rang back within 5 minutes with an update. Courier failed to turn up on booked day & did not communicate with me at all. Total Tiles were v apologetic & organised another delivery. Unfortunately courier decided to turn up on the wrong day & did not communicate regarding delivery until after they had been.
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Posted 4 years ago
Very happy with the tiles but the delivery was awful, the man was very rude and not helpful at all. You should choose better your partners.
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Posted 4 years ago
Quick and efficient sample service. Helpful staff.
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Posted 4 years ago
The samples I requested arrived in very good time and were incredibly well packaged, guaranteeing that the large tile (50cm x 30cm) arrived intact. I would certainly use Total Tiles again.
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Posted 4 years ago
I got 425 of the large lime wash wood effect tiles. And they are lovely, the price was excellent, sadly a few of them were broken which I kind of expected with three pallets worth. More of a downside was that the delivery for such a large load was just to the kerb and my house is a good 50 yards back. Would have made it a lot easier had there been a forklift truck.
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Posted 4 years ago
Always been fantastic, great customer service
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Posted 4 years ago
Happy with the general service when placing the order, but found the delivery service via Courier very poor
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Posted 4 years ago
Staff are very helpful and friendly but there are cheaper stores
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Posted 4 years ago
Great to have a 99p sample. Ordering easy, but the delivery did not come on the day chosen, it was 2 days earlier, which meant no one was in, and a special trip to the house to collect from doorstep.
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Posted 5 years ago
Great tiles at a very good price.
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Posted 5 years ago
Really happy with the quality of my tiles and delivery was quick and efficient I just wish delivery driver would have been more helpful with bringing the order up in the lift.
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Posted 5 years ago
Driver phoned in advance and was spot on with his timing, admittedly the kerbside delivery is a little difficult but it is stated so was expected, but had no problems otherwise.
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Posted 5 years ago
Total Tiles is rated 4.9 based on 5,661 reviews