Total Tiles Reviews

4.9 Rating 5,697 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

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About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tiles are Good but Wrong color”

Helpful Report

Posted 7 years ago

“Very quick delivery and very well packaged. Good service overall.”

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Posted 7 years ago

“Hi, I received the sample on time and delivery timings was brilliant. However the actual tile which was sent twice both arrive damaged and was disappointing, felt the wrapping was not done properly. the tile itself we felt was a bit flat compared to others which we have seen in the market. besides that the service was brilliant and customer service were brilliant in updating me on my queries.”

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Posted 7 years ago

“Just ordered a couple of sample tiles to try. Nice tiles & good value the only downside is that I paid extra for both tiles for Saturday delivery and both turned up on the Monday”

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Posted 7 years ago

“Delivery of free sample was good. Well wrapped”

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Posted 7 years ago

“The sample tile I ordered was lovely but I won’t be ordering them because of the £100 delivery charge which I think is very expensive.”

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Posted 7 years ago

Hi Laura Many thanks for taking the time to leave us a review and it's great to hear you're happy with your sample tile. We offer delivery for up to 1,000 KG of tiles to most areas of the UK for only £25.00. However as you need delivery to Northern Ireland, the cost does jump up considerably I'm afraid. The journey between our location in the South East of England and yourself requires moving a pallet of tiles around 500 miles including a 2 .5 hour ferry across the Irish Sea! The £100 we quoted you is already a subsidised cost although we'd be more than happy to have your order ready for collection at our Ipswich based warehouse if you'd like to arrange your own transport. Please don't hesitate to get in touch with our customer support team if we can help in any other way. Kind regards Andy

Posted 7 years ago

“I get my order on the day a ask, I am very happy with my order. I have not started the job yet, but I think the tiles I ordered will look great once down. Thank you would recommend total tiles well happy with what I ordered Rob”

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Posted 7 years ago

“Thanks to their customer support trying to resolve my issue.”

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Posted 7 years ago

“Sample arrived very quickly Unfortunately not the right tile for us but will be looking for more.”

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Posted 7 years ago

“Efficient quick service Wide range of tiles Competitive prices”

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Posted 7 years ago

“The package was well wrapped and arrived as planned. The item was not installed as yet therefore I cannot provide any comment at the moment. customer service is good and very helpful providing sizes advice and about the product. In my view this company is excellent and used t again.”

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Posted 7 years ago

“Service great with next day delivery. My only gripe is after spending £450 still charge £19.99 delivery - how much do you need to Siena for free delivery??”

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Posted 7 years ago

“Delivery fast and well packaged, prices excellent, all I need now is more wet rooms to do .”

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Posted 7 years ago

“I've brought floor tiles and wall tiles which are both great quality and look great now they have been laid and put on the wall”

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Posted 7 years ago

“Beautiful tiles delivered promptly. When I had three breakages on arrival, replacements were sent quickly. Staff helpful and friendly on the phone. Deducted 1 star as website do not warn you that some of their tiles are sold as per linear metre not metres squared! This resulted in me having to buy additional tiles for my bathroom at an extra cost of £240.00 although they did waive the delivery charge to be fair! Make sure you double check the unit of measurement before placing an order.”

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Posted 8 years ago

“One box of three in consignment dropped on corner by carrier damaging 5 tiles. Will use them for cuts otherwise fantastic service, quality and value.”

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Posted 8 years ago

“Good price, delivery options to Northern Ireland not as good as rest of the UK which is a shame”

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Posted 8 years ago

“Great tiles look lovely in our new utility/ kitchen. We do have a few tiles arrived damaged otherwise great customer service.”

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Posted 8 years ago

“Looking forward to receiving my sample tiles!”

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Posted 8 years ago

“Very nice tiles, came on time! However, it was a curb delivery. Good customer service. Will definitely buy from this company again.”

Helpful Report

Posted 8 years ago

Total Tiles is rated 4.9 based on 5,697 reviews