Total Tiles Reviews

4.9 Rating 5,687 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

Write Your review

Tell us how Total Tiles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would definitely recommend these guys, needed to amend my order to get the tiles next day. Called them up and I was resolved no problems at all. Will be buying from these again without a doubt. My tiles look amazing.”

Helpful Report

Posted 5 years ago

“Got a sample tile first, loved it and have now ordered the tiles for my kitchen. They arrived on a pallet very securely. Great service and good price, thank you”

Helpful Report

Posted 5 years ago

“Excellent service. Order was delayed a day due to broken down van, I was called by both the delivery company and Total Tiles to be advised that it wouldnt be out that day and would be out first thing the following day, which it was. Things go wrong which people cant forsee, but good customer service is a trait that a lot of companies dont worry about, very happy with Total Tiles.”

Helpful Report

Posted 5 years ago

“Haven't received my full order yet but was impressed with the full size tile sample and the speed that it was sent out. Being able to choose a delivery date for the tiles was also a bonus. Couldn't equal the cost of the tiles in any of the diy/tile shops we visited. Really impressed.”

Helpful Report

Posted 5 years ago

“Excellent service very courteous when ordering via phone. Great price and tiles are excellent just what I wanted .”

Helpful Report

Posted 5 years ago

“Absolutely brilliant sample service that has really given me the confidence to order tiles online from this company. I ordered several tiles from different companies - these were the best wrapped, quickest service, cheapest AND what I found really useful (and what some of the more expensive distributers didn't do) was stick a label on the tile with the tile name price and details - invaluable when looking at several tiles from several companies. Well done guys................You're THE BEST!! You'll be hearing from me soon.”

Helpful Report

Posted 5 years ago

“First class service, had 3 broken tiles in my delivery. Emailed customer services and they had them replaced within a few days. Can't ask for more, plus the tiles were at a great price and look wonderful.”

Helpful Report

Posted 5 years ago

“Endless variety and selection of tiles, great telephone, AND delivery service. Advice on how much adhesive, grout, etc. was incredibly helpful! Highly recommended!”

Helpful Report

Posted 5 years ago

“I bought a single tile for £2.99 simply as a measuring aid. The service was superb. The tile arrived in a large box beautifully wrapped in yards of bubble wrap. If the "project" goes ahead later this year I will most definitely use the company”

Helpful Report

Posted 5 years ago

“Really responsive and helpful advice. Prompt and well packaged delivery.”

Helpful Report

Posted 5 years ago

“Total Tiles was the only company to supply the exact tiles I wanted. I' m very please with the sample size sent. The service and delivery were quick and efficient”

Helpful Report

Posted 5 years ago

“Fantastic service would definitely use them again. Order was confirmed straight away,communication throughout was excellent and the parcel was beautifully packed when delivered.”

Helpful Report

Posted 5 years ago

“Fantastic tiles Look beautiful even on a tight budget I will shortly be ordering more for my hallway 👍”

Helpful Report

Posted 5 years ago

“Next day delivery even though not expected for a few days. Tiles well packaged and as expected. Thank you for Excellent customer service”

Helpful Report

Posted 5 years ago

“Fantastic service. Order sample tiles, arrived next day, on time. Tiles are fantastic- definitely ordering from you.”

Helpful Report

Posted 5 years ago

“So impressed with the quality, value and service. The tiles are better than I imagined and arrived well packaged and carried by DPD which meant I had plenty of control of the delivery. Definitely coming back”

Helpful Report

Posted 5 years ago

“Excellent web site to help you choose from the wide selection available. Good sized samples which you can safely use to select the one suitable to your taste unlike other suppliers who send you tiny "free" samples which are of no use at all. Prices are keen, staff are very helpful and delivery is within 2 days. A superb company I can recommend without hesitation to everyone looking for tiles.”

Helpful Report

Posted 5 years ago

“I have used Total tiles twice now, both indoor kitchen tiles and outdoor patio tiles. Firstly the quality of the products is exceptional, and the price is very reasonable both of which are important, however the customer service is equally exceptional. Thankyou”

Helpful Report

Posted 5 years ago

“Very Good Service, ha small issue with few missing tiles and also some broken while on delivery, but after one email these were replaced and received within 2 days! Very Good Service!”

Helpful Report

Posted 5 years ago

“Brilliant after sales from Martin. Tiles excellent . Would definitely use again . Louise Mortimer”

Helpful Report

Posted 5 years ago

Total Tiles is rated 4.9 based on 5,687 reviews