Total Tiles Reviews

4.9 Rating 5,699 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

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About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“14 from 115 tiles broken on delivery! Customer Services were helpful but their delivery service is at fault. The unbroken tiles look good!”

Helpful Report

Posted 8 years ago

Hi Jane, so sorry that some of your tiles arrived damaged, we take every care to ensure tile arrive in one piece, but the fragile nature of tiles does mean sometimes damages do occur in transit. I know you have spoken to customer support today and that we are sending out replacements on the next available delivery, should there be anything else we can be of assistance with please call or drop us an e-mail and we will endeavour to help as much as we can. Kind regards, Colin.

Posted 8 years ago

“The sample was delivered as requested & the size of the sample gave us good impression.”

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Posted 8 years ago

“Very pleased with the service, product and delivery. Will use Company again.”

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Posted 8 years ago

“I have access to various local tile showrooms but decided to look online as prices were favourable. I found Total Tiles were one of the best for value and they offered a sample delivery service for a small price, which I took advantage of. Once I'd decided on my tiles I placed a substantial order for tiles, adhesives, levelling compound, primers, underfloor heating and tools. I spoke with Jonathan at Total Tiles who processed my order and arranged delivery. Jonathan offered some expertise at the time of order and recommended some changes. A short while after the order Jonathan rang me up to suggest making further changes. I'd failed to notice my tile adhesive choice wasn't suitable for underfloor heating and some of my primer and tool selections weren't required. I am extremely grateful for the extra effort from the team at Total Tiles to ensure my order was correct, therefore preventing delays to my project. I give my highest recommendations!”

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Posted 8 years ago

“Great shop”

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Posted 8 years ago

“Good c service. Excellent prices. Good quality tiles”

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Posted 8 years ago

“Good and prompt response”

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Posted 8 years ago

“Order arrived quickly and was very well wrapped. I was informed of order confirmation, dispatch and delivery.”

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Posted 8 years ago

“Very very pleased with this company .nothing to much trouble . Always get back to you when they say if they have to .What can I say Brill . And quality of tiles Brill.”

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Posted 8 years ago

“arrived promptly , looked good as in picture and right colour etc, but sample badly chipped and broken in two edges. We are not sure how well 2 Sq.M will appear when delivered, so trying to source similar tiles closer to home where we can inspect before purchase and carry home ourselves”

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Posted 8 years ago

“I only ordered samples so far so good.”

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Posted 8 years ago

“Amazing service. Original sample came well wrapped to protect it and order delivered on day booked.”

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Posted 8 years ago

“Easy web site. Delivered when said and perfectly packed.”

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Posted 8 years ago

“Excellent service 5 Star product and delivery.”

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Posted 8 years ago

“staff is very helpful, they got out of their way to make sure i got the same batch of tiles when i had to add some more to my order of 3 months earlier.”

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Posted 8 years ago

“Only found by chance, very helpful, reasonably priced and will definitely use again.”

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Posted 8 years ago

“Sample Tiles was sent promptly and was helpful in deciding what tiles to be used”

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Posted 8 years ago

“ordered samples which arrived on time and very well packed and I will be ordering tiles for our new bathroom from total tiles.”

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Posted 8 years ago

“Well priced, efficient service and quick delivery with updates. I won't be buying from Topps Tiles anymore!”

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Posted 8 years ago

“We only had a sample but it was delivered on the date stated and packed brilliantly.”

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Posted 8 years ago

Total Tiles is rated 4.9 based on 5,699 reviews