Total Tiles Reviews

4.9 Rating 5,676 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

Write Your review

Tell us how Total Tiles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivery options are very helpful. Will use again for sure. Prices are good and quality products.”

Total Tiles 5 star review on 26th March 2021

Helpful Report

Posted 4 years ago

“I have been very happy with the two purchases I have made from Total Tiles. The sample tiles I ordered came very quickly and it was great being able to have control over a delivery date when I had a half pallet delivered. There was a good mix of tile variations dispatched in the order and Total Tiles has the best price for what I was looking for. I contacted them by email regarding suggestions for spacing and grout and someone responded quickly with helpful information. I would definitely recommend!”

Helpful Report

Posted 4 years ago

“Very fast delivery.”

Helpful Report

Posted 4 years ago

“Well packed Sample tiles sent were excellent to decide final section . Once choose delivered promptly . Very pleased with tiles and device”

Helpful Report

Posted 4 years ago

“Tiles were delivered as planned. Good communication throughout. Pleased with the product”

Helpful Report

Posted 4 years ago

“good product and very shiny”

Helpful Report

Posted 4 years ago

“Excellent service all round , Customer service outstanding.”

Helpful Report

Posted 4 years ago

“Absolutely gorgeous tiles! Arrived in perfect condition and delivery excellent. Would defo recommend.”

Total Tiles 5 star review on 24th March 2021

Helpful Report

Posted 4 years ago

“First class process from ordering to prompt delivery of products, Savvy ‘grade A floor tiles’ , adhesives and accessories, exceptional value for money. I have recommended Total Tiles to family, friends and colleagues.”

Helpful Report

Posted 4 years ago

“excellent service.tiles delivered on time and well packed”

Helpful Report

Posted 4 years ago

“Excellent service for samples”

Helpful Report

Posted 4 years ago

“Quick delivery and great price on underfloor heating kits. Recommended!”

Helpful Report

Posted 4 years ago

“Quick turnaround on my order, accurate delivery details and sensibly packaged. Tiles matched online description although shades of white varied a lot.”

Helpful Report

Posted 4 years ago

“Absolutely love the tile, they are beautiful. I was surprised to find that I could get a full size sample for £4.99 with free delivery all beautifully packed and wrapped, but to purchase the tiles in quantity I had to £8.25 per tile plus £45 delivery charge. They were delivered on a pallet in packs of 4, 2 of the packs were standing on there sides, which I imagine would of been better to have them lying flat. (I have not opened them yet so I am hoping they have not been damaged in transit). If I had of getting 16 friends to order me a free sample each, it would of only cost me £79.84 but instead my bill was £177.03. A difference of £97.19. Quite a difference in cost. So for that reason I don’t think I will be using Total tiles again.”

Helpful Report

Posted 4 years ago

Hi Fiona Thank you for leaving us a review and we're really happy you loved the tiles. The sample tile you ordered is a 60x60cm Polished porcelain which is £19.97m², although the manufacturers recommend price is actually £29.94 which is clearly displayed on the website showing a 33% saving. We offer full sized samples with free P&P on a next day service tracked by Dpd, as you can imagine £4.99 for a 60x60cm tile with free P&P is not a money making exercise, as the true cost is approximately £15 per parcel. Whilst we do have a system in place to prevent customers ordering 16 of the same tile as samples, unfortunately these would potentially arrive in different batches which would not give the desired effect. Unfortunately, as tiles are very heavy most deliveries will need to be delivered on a wooden pallet with the boxes standing on there ends. This is also the exact same way we receive them from the factories which prevents damages while in transit. Once again thanks for leaving a review Kind regards Total Tiles

Posted 4 years ago

“The tiles are amazing quality. Delivery was superb. Could not ask for a better service!”

Helpful Report

Posted 4 years ago

“Very happy with sample tile and will be purchasing more. Tile was excellent quality and value for money. Delivery was swift and really well packaged.”

Helpful Report

Posted 4 years ago

“Attention to detail. Great communication. Nice size samples actually give a good idea of what the tile looks like, compared to other tiny samples you get from other companies. A lot of packaging used, but ok if you can recycle it/reuse it. I have saved all the bubble wrap and reused the cardboard box.”

Total Tiles 5 star review on 23rd March 2021

Helpful Report

Posted 4 years ago

“Quick efficient and precise. Would use again”

Helpful Report

Posted 4 years ago

“I don’t normally do reviews, but have to say I’m very impressed with this company. I sent for a sample tile, it arrived in a couple of days - a decent size, exactly as shown on their website and well packaged for 99p!! I don’t think that covered the packaging let alone the postage. I will definitely be ordering tiles from here - just need to get my summerhouse built first.”

Helpful Report

Posted 4 years ago

“Great value and delivery was on time. Would use again”

Helpful Report

Posted 4 years ago

Total Tiles is rated 4.9 based on 5,676 reviews