Total Tiles Reviews

4.9 Rating 5,667 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have given 4 stars , but have had a very mixed experience. The initial part of choosing and selecting was perfect. Staff always helpful , knowledgeable and patient too. We paid for the whole batch of tiles up front so we could confirm enough stock and thought this meant batches too as this had been mentioned. The second part was quite poor. When it came to our order, very disappointed to be advised that there were not enough tiles in one batch to complete our area. A lot of further discussion and some very mixed communication, to avoid saying a mistake had occurred followed, even telling the delivery driver we were on holiday for 2 weeks! All very stressful We have received the tiles however on time, but in 2 lots of batch numbers so do be aware when ordering tiles in large numbers , this can happen. We were lucky enough to be able to have an area where if there is a mismatch shouldn’t be seen. Not quite what I expected though.”

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Posted 2 years ago

“Excellent customer service was provided, Good advice and suggestions were given so we could make an informed choice. The helpful staff loaded and unloaded our vehicle. I would recommend and definitely use them again.”

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Posted 2 years ago

“Brilliant fast delivery.”

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Posted 2 years ago

“Really pleased to find this company, they offer a great selection of tiles on their website, they sent out a sample the next day, which I have now ordered and am awaiting delivery. All communication has been very clear and quick. Will 100% use this company for my next tiling project of which I have many as I am an interior designer by trade!!! Well done and thank you to Total Tiles”

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Posted 2 years ago

“Extremely pleased with my tiles and when I needed extra delivery was within 2 days. They look amazing in my new kitchen diner. Just got to lay a couple more and grout to finish off.”

Total Tiles 5 star review on 3rd November 2021

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Posted 2 years ago

“I sent for two tile samples. They came within two days. The tiles are of excellent quality. I haven't chosen one yet for my future kitchen renovation.”

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Posted 2 years ago

“Had my first dealings with total tiles recently, cannot fault the range of tiles, and the excellent service I received from Claire walker.”

Total Tiles 5 star review on 2nd November 2021

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Posted 2 years ago

“Absolutely brilliant service ordered the tile was delivered on the day that was best for me and emailed before delivering to make sure we were home the quality of tiles and packaging was fabulous would recommend to family and friends”

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Posted 2 years ago

“Very quick delivery, had some tiles broken were replaced within 3 days no problem”

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Posted 2 years ago

“Split face oyster tile. Great communication, fast delivery and all packaged beautifully. Not put up yet but have these tiles in bathroom , so know they look amazing”

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Posted 2 years ago

“One of the good companies out there with fantastic customer service always helpful,polite and courteous...”

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Posted 2 years ago

“Easy to deal with and delivered on time”

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Posted 2 years ago

“Very good service, helpful and efficient.”

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Posted 2 years ago

“1st Rate Products and price. Delivered in fast and pristine condition. What else is there to say!”

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Posted 2 years ago

“Fast and efficient service. Thank you.”

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Posted 2 years ago

“Tiles as described and arrived on designated delivery day.”

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Posted 2 years ago

“Used total tiles to tile kitchen, wanted to open up kitchen in dinning room, sent email to total tiles to see if what I had previously bought was still on their system. Received almost instant reply to confirm what had been ordered and that they still supplied the same tile, also advice that the colour could be slightly different. Ordered, delivered and lasted, thx Total tiles.”

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Posted 2 years ago

“Very good prompt service”

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Posted 2 years ago

“Good choice of tiles,very competitive prices, helpful staff, speedy delivery. One item was missed on the delivery, but sent out by courier the next day. Companies that make a mistake but quickly resolve it get bonus points in my book. It gives you confidence to use them again (as I have!)”

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Posted 2 years ago

“Good customer service. The courier delivered to the wrong address but was corrected by the team and I was not charged for the delivery!”

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Posted 2 years ago

Total Tiles is rated 4.9 based on 5,667 reviews