Total Tiles Reviews

4.9 Rating 5,699 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

Product Reviews

Info

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

Write Your review

Tell us how Total Tiles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, beautiful products, punctual delivery. What else can you ask?”

Helpful Report

Posted 10 years ago

“Delivered on time and the tiles look great and lots cheaper than anywhere else for the same product.”

Helpful Report

Posted 10 years ago

“Totally profession service. First class assistance pleasure to do business with. Highly recomended.”

Helpful Report

Posted 10 years ago

“Quick and easy from sending order to fast delivery”

Helpful Report

Posted 10 years ago

“Ordered a full sample tile which looked very good quality, flat surface with a lovely polished finish to it. Delivery was quick and packaged well. The colour is lovely but we have decided to go with a much lighter tile at a local store.”

Helpful Report

Posted 10 years ago

“Awesome service from prompt receipt of sample to full order delivery speed”

Helpful Report

Posted 10 years ago

“Quick delivery, had a couple of broken boxes but Total Tiles replaced these quickly for us. Very pleased with the quality of the tiles and service.”

Helpful Report

Posted 10 years ago

“Great prices, good quality, friendly service, local to me.”

Helpful Report

Posted 10 years ago

“Excellent choice and prices, good range of accessories, swift delivery and clear order information.”

Helpful Report

Posted 10 years ago

“Arrived as promised everything ok No signs of breakage Many thank”

Helpful Report

Posted 10 years ago

Our pleasure Sylvia, I'm glad you got everything as promised. The Metro Sage tiles are very popular, modern design in a modern colour, hope they look great. Regards Colin (Customer Services)

Posted 10 years ago

“Well priced product and prompt delivery services”

Helpful Report

Posted 10 years ago

That's excellent to hear Sally, we work hard at ensuring our pricing is a as competitive as we can be, and we can get you the product as quickly as possible to our customers. Thanks again. Regards Ashley (Customer Services)

Posted 10 years ago

“Brilliant very happy”

Helpful Report

Posted 10 years ago

That's excellent Sophie, glad your happy! It was good to see you again today for a few extra boxes, Charm is a great tile, very modern, I bet your walls look fantastic. Thanks again. Colin (Customer Services)

Posted 10 years ago

“They were very professional making sure all was perfect. Would recommend Total Tiles to everybody. Service was A*. Elsa Wall”

Helpful Report

Posted 10 years ago

A*, Wow thank you very much Elsa. We are pleased that you are happy with our service, I hope the wood look tiles you ordered look fabulous. Thank you for those kind words Elsa, if we can do anything else for you please call. Regards Ashley (Customer Services)

Posted 10 years ago

“Tiles were excellent quality & arrived the next day as expected. Great service & I will buy my next lot of tiles through you. Thank you”

Helpful Report

Posted 10 years ago

What a lovely review Caroline, thank you. Glad all went smoothly for you and that you are pleased with the tiles. We look forward to when you buy your next lot, thanks again for the review.

Posted 10 years ago

“Very quick to send out a sample tile. Sample was a really good size that was very well packaged. Will be placing an order soon.”

Helpful Report

Posted 10 years ago

That's great to hear Janet, I do love the split face tile you ordered a sample of, it makes a really strong style statement when used in the right environment. We look forward to hearing from you soon, remember you can place your order by phone as well as through the website. Thanks for the positive review Janet. Regards Ashley (Customer Services)

Posted 10 years ago

“Samples were good and delivered fast and conveniently. Communication via email was prompt and concise Cannot fault”

Helpful Report

Posted 10 years ago

That's great Chris, glad you are happy with our sample service, it's something we worked hard on perfecting and are quite proud of. I hope the samples meet your approval and look forward to hearing from you again. Regards Ashley (Customer Services)

Posted 10 years ago

“Excellent quality very good prices easy to use website”

Helpful Report

Posted 10 years ago

Thank you Eric, glad you are happy with your tiles and the price! I will pass your kind comments regarding the web site on to those strange programmers that occupy the back room! Joking aside you are right, they have done an absolute fantastic job on our web site, ease of use was always top of the agenda when first setting it up. Thanks again Eric and I hope your marble look tiles look great! Regards Colin (Customer Services)

Posted 10 years ago

“Very efficient, easy and helpful staff. With good products and good prices too and a quick delivery! Thanks very much.”

Helpful Report

Posted 10 years ago

Your welcome Elaine, one of the advantages in buying from us is the ability to choose a next day delivery service. Modern living is busy and high paced, we understand that sometimes our customers need their tiles quickly. That's why we made every effort to ensure that would be a key part to our service. I'm glad you are happy Elaine and hope that the Montebello tiles you bought look beautiful in your bathroom. Regards Colin (Customer Services)

Posted 10 years ago

“Ordered a sample which was delivered with no problems. Then purchased bathroom tiles. The whole ordering process was fine but the delivery was a big let down. 40 tiles were broken and I had to check 18 boxes of tiles. Informed the company who have been efficient in sending me replacements.”

Helpful Report

Posted 10 years ago

Once again Sandra we are sorry that the haulage company didn't pay as much care and attention as they normally do with your order. I have sent you replacements as agreed and as I said on the phone let me know if there is anything else we can do for you. I hope the installation of your tiles goes well and that the end result looks fantastic. Regards Ashley (Customer Services)

Posted 10 years ago

“Excellent service, great price and product range.”

Helpful Report

Posted 10 years ago

Thanks Gary, our product range is continually developing so we can offer the latest trends and designs at the right prices. I'm glad your experience was excellent and hope the wood effect tiles you bought look fantastic. Regards Ashley (Customer Services)

Posted 10 years ago

Total Tiles is rated 4.9 based on 5,699 reviews