Total Tiles Reviews

4.9 Rating 5,699 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

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Info

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had broken tiles in my delivery. The company replaced them without any problem at all. The replacements were sent out super quick which meant my tiler could carry on with the job..”

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Posted 6 years ago

“Goods exactly as described, excellent quality & prompt delivery”

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Posted 6 years ago

“the quality of the tiles and price were great and delivery rompt brilliant service”

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Posted 6 years ago

“Late delivery but was refunded granted tiles were delivered which I had no idea they had been until I read my email saying they had been delivered and signed for at 12.20 I read the email at 2.40 and did not sign a single thing”

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Posted 6 years ago

“Great service and quick deliveries”

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Posted 6 years ago

“Excellent service, fast delivery beautiful tiles fantastic quality 👍”

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Posted 6 years ago

“Great product at very good price. Excellent customer service; very helpful when I contacted them to change my order just before goods being dispatched. very well done”

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Posted 6 years ago

“Very VERY impressed with total tiles and in particular Lee and Elliott in customer services. From the ordering of sample tiles to pricing ease of ordering through to job completion. A complete mix up with tile delivery was very promptly rectified and concluded to my ultimate satisfaction. I won’t hesitate to recommend Total tiles and will certainly be using them for all future projects.”

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Posted 6 years ago

“Excellent service... ordered online fantastic... delivered when you said you would brilliant”

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Posted 6 years ago

“Friendly help on the phone and speedy delivery of samples. Lovely tiles, weel priced”

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Posted 6 years ago

“Great company pleasure to do business”

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Posted 6 years ago

“Great tiles and great delivery service! I would definitely use this company again!”

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Posted 6 years ago

“Fantastic people with great prices. Replaced 2 lots of broken tiles with next day delivery and no quibbles. Even called me to make sure everything was ok. Brilliant tiles, brilliant service and brilliant people.”

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Posted 6 years ago

“Quick delivery and a great range of tiles to choose from, fantastic customer service if you ring company.”

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Posted 6 years ago

“Total Tiles is Totally brilliant, exceptional customer service and outstanding quality products at amazing prices. I called to add to my original order at very short notice, but nothing was too much trouble and was sorted out in no time. No fuss, no bother, just sorted. So refreshing to deal with a company like Total Tiles who in my view set the benchmark for all round quality and customer service. I have already recommended them to several friends and my next-door neighbour too, all of whom have DIY kitchen and bathroom projects in mind in the near future”

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Posted 6 years ago

“Absolutely Brilliant Service”

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Posted 6 years ago

“Ordered two samples which arrived on time and were very well packaged. Bodes well for a future order. Thank you.”

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Posted 6 years ago

“I've been really impressed with Total Tiles. I ordered samples which all arrived very quickly and really well packaged. I went on to order my tiles and thought the website was great in helping work out quantities needed and adhesive required. The delivery was delayed by a day due to courier delays, Total Tiles phoned me to explain the situation and rearranged delivery for the morning of the following day. The tiles arrived by 8.30 and 4 were damaged, Total Tiles were very helpful and said they would replace them. In the end we needed some thinner cuts so were able to use the damaged tiles and I messaged Total Tiles to let them know and despite still having used the tiles I have been refunded for the damage. I think the tiles are good quality at an excellent price and I have been really impressed with the service I've received and think the way both issues were dealt with and handled was fantastic. I would recommend the company and the tiles as the ones I choose and the 3 samples I ordered all seen very good quality”

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Posted 6 years ago

“This was my first time to use Total Tiles but I would definitely use them again. I telephoned ahead of my order for some advice on what I would need. The person on the phone gave me some great advice and helped me put together my order. I then placed the order online, it couldn't have been easier. I was phoned ahead of the delivery which arrived on time. well done Total Tiles”

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Posted 6 years ago

“Arrived promptly and was a full size tile so was able to get a good idea how it would look”

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Posted 6 years ago

Total Tiles is rated 4.9 based on 5,699 reviews