Total Tiles Reviews

4.9 Rating 5,667 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service both on the phone and delivery. Tiles great quality and the cheapest on line compared to other companies made up with the results thanks total tiles good job👍🏻”

Helpful Report

Posted 2 years ago

Hello Martin, Thank you for taking the time to leave us for such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles, competitive pricing and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent service brilliant prices Used total tiles before and will Be using again thanks to all the team for keeping me informed 👍”

Helpful Report

Posted 2 years ago

Hello Donna, Thank you for taking the time to leave us 5 stars. We really appreciate it! We are pleased that your order arrived promptly and you are happy with the tiles you ordered. Customer satisfaction and selling tiles competitively is at the forefront of what we do as a business, so receiving a review like this is great! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Nice tiles but lacking the grey wash I was hoping for. Extremely disappointed . Delivered in good time and undamaged so happy with that but I may return them .”

Helpful Report

Posted 2 years ago

Hello Barry, Thank you for the two star review, we appreciate the honest feedback from our customers. We can arrange a call at your earliest convenience to discuss this in more detail, otherwise you can contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk Please let us know how you would like to proceed.

Posted 2 years ago

“Tiles were all delivered promptly in excellent condition. They were both a good price and of excellent quality. I would now always go to 'total tiles' before other sites.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us for such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Depends on price”

Helpful Report

Posted 2 years ago

Hello Mark, Thank you for the three star review, we appreciate feedback from all our customers. Please let us know when you are looking to purchase your order, we would love to get involved where possible and help you create your dream outcome! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Fabulous tiles, excellent service & very competitive prices. I will definitely use Total Tiles again.”

Helpful Report

Posted 2 years ago

Hello Keir, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Fantastic service right from the initial sample tile being sent right through to delivery of our order. Not one broken tile which was very impressive. Very helpful and courteous staff, can highly recommend Total Tiles, will definitely be using this company again.”

Helpful Report

Posted 2 years ago

Hello Peter, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Good price, quick delivery by courier, who brought the tiles to the door. Tiles well-protected in bubble-wrap.”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time. Our customer service is our main priority. So it's great to hear you were looked after during your shopping journey by our team and the courier company's staff. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“The controller for underfloor heating arrived very promptly”

Helpful Report

Posted 2 years ago

Hello Lawrence, Thank you for the 5 star review! We're happy to hear that you loved doing business with us, that you had a great shopping experience and that your under floor heating order arrived punctually. We pride ourselves on being at the forefront of customer service. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Tiles were delivered the next day and not a single tile was broken or damaged. Very impressed.”

Total Tiles 5 star review on 21st March 2022

Helpful Report

Posted 2 years ago

Hello Taliah, Thank you for your amazing review! We are really happy that you have had a great shopping experience with us! Customer care and satisfaction mean everything to us and are paramount to what we do as a business. It's extremely pleasing that we have met all of your expectations and more! Thank you for sending in the fantastic photos of your project- They look amazing!! Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Ordered few sample, they have arrived on full size , so much easier to get the idea and great quality. Definitely going to buy from them”

Helpful Report

Posted 2 years ago

Hello Susi, Thank you for taking the time to leave us for such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know when you are looking to purchase. We would love to help make your project a success! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Samples arrived very quickly and were very good quality. The packaging was fantastic also”

Helpful Report

Posted 2 years ago

Hello Annette, Thank you for taking the time to leave us for such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent service from Lee who was patient and helpful on each occasion I spoke to him. Tiles are of good quality and I am delighted with the finished floor. Would not hesitate to recommend your company. Thanks.”

Total Tiles 5 star review on 20th March 2022

Helpful Report

Posted 2 years ago

Hello Julia, Thank you for your amazing review and for giving us 5 stars! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations! Wow! what a great photo, your tiles look amazing and will inspire our other customers when looking at the very best ways to tile their homes. Thank you again for your feedback, best of luck with your project! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Competitive prices, although the delivery charge of £35 needs to be taken into account. Product arrived in sound condition on pallet left at the end of the drive. Quick turnaround from order to delivery.”

Helpful Report

Posted 2 years ago

Hello Helen, Thank you for the 4 star review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So its really pleasing to get a review like yours. If you need any further assistance or would like to discuss this review with us further, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“I ordered some tiles two came damaged I emailed straight away had a response with in 5 mins and 2 new tiles sent out delivered the next day excellent service would recommend to any one”

Helpful Report

Posted 2 years ago

Hello Martin, Thank you for taking the time to give us an amazing review! We are pleased that your order arrived promptly on time, our customer service is our main priority, so it's great to hear you were looked after during your shopping journey and we were able to sort the damaged tile quickly so your project was not delayed! We are available to be contacted via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 2 years ago

“Great service quick and helpful”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave a great review! Customer service is our main priority so it's great to hear you were looked after during your shopping journey by our fantastic team! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Good quality at a good price”

Helpful Report

Posted 2 years ago

Hello Michael, Thank you for leaving your review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So its really pleasing to get a review like yours. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Very good service, quick delivery, had a broken tile which was replaced the next day with no problem whatsoever.”

Helpful Report

Posted 2 years ago

Hello Caroline, Thank you for taking the time to give us an amazing review! We are pleased that your order arrived promptly on time, our customer service is our main priority, so it's great to hear you were looked after during your shopping journey and we were able to sort the damaged tile quickly so your project was not delayed! We are available to be contacted via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 2 years ago

“Them tiles are WAY better and bigger than the images! I'm am extremely happy and decided I am going order more when I do downstairs toilet!! Thank you (can't submit photos not done yet lol)”

Helpful Report

Posted 2 years ago

Hello Angela, Thank you for your amazing review! We are really happy that you have had a great shopping experience with us! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business. It's extremely pleasing that we have met all of your expectations and more! Please let us know when you start on the downstairs toilet. We would love to be part of that project! Please feel free to send your photos to us via email at customersupport@totaltiles.co.uk Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Excellent company. Fast, efficient, great quality tiles too!”

Helpful Report

Posted 2 years ago

Hello Monique, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

Total Tiles is rated 4.9 based on 5,667 reviews