Total Tiles Reviews

4.9 Rating 5,667 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service and did what they said”

Helpful Report

Posted 2 years ago

Hello John, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Great tiles, really good value. Wish they would stack them vertically on the pallet though, so they aren't so likely to all fall over when you cut the ties”

Helpful Report

Posted 2 years ago

Hello Nicholas, Thank you for the four-star review! We appreciate the feedback positive or negative so thank you for providing us with such an honest response, we will work with our team to improve our service so we can be better at what we do and improve our service for customers in the future. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great service, very nice tiles at good price & delivery driver was very helpful bless him.”

Helpful Report

Posted 2 years ago

Hello Dean, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time. Our customer service is our main priority. So it's great to hear you were looked after during your shopping journey. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Very helpful and friendly on the phone,quick and reliable delivery. We are customers that have used for the 4th time”

Helpful Report

Posted 2 years ago

Hello Justin, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Great service placed order one day order arrived day after normal standard delivery no extra.”

Helpful Report

Posted 2 years ago

Hello Linda, Thank you for the five stars! We pride ourselves on exceptional service and communication with our loyal customers, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Best of luck with your project and we look forward to seeing you again soon!

Posted 2 years ago

“Outstanding company, a pleasure to deal with. Ordered floor and wall tiles online, they were delivered when stated, not one tile was cracked. I had to call with a query and it was handled quickly, professionally and very friendly.”

Total Tiles 5 star review on 7th March 2022

Helpful Report

Posted 2 years ago

Hello Jack, Thank you for your amazing review! We are really happy that you have had a great shopping experience with us! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! Thank you for sending in the fantastic photos of your project- it looks great! Please feel free to send us more into customersupport@totaltiles.co.uk Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Fast shipping well packed. Lovely”

Helpful Report

Posted 2 years ago

Hello Olivia, Thank you for the brilliant review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out packaged well and on time so that your project remains on schedule. Best of luck with your project and we look forward to seeing you again soon! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“delivered a day earlier and just what I asked for.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave a brilliant review! We are pleased that your order arrived promptly, our customer service is at the forefront of our business so it's great to hear you were kept informed throughout your shopping journey by our team! We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 2 years ago

“Good choice, and great customer service”

Helpful Report

Posted 2 years ago

Hello Tony, Thank you for the five stars! We pride ourselves on exceptional service, being able to offer an amazing selection of tiles at a competitive price whilst getting them out on time so that your project remains on schedule. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Best of luck with your project and we look forward to seeing you again soon!

Posted 2 years ago

“good quick service and good customer service”

Helpful Report

Posted 2 years ago

Hello Lesley, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. I wil make sure to pass on your kind comments to our staff member who served you. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Very happy with the tiles and the delivery.”

Helpful Report

Posted 2 years ago

Hello Patricia, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations with service and competitive prices. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great service and very prompt delivery.”

Helpful Report

Posted 2 years ago

Hello Barry, Thank you for taking the time to leave a brilliant review! We are pleased that your order arrived promptly, our customer service is at the forefront of our business so it's great to hear you were kept informed throughout your shopping journey by our team! We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 2 years ago

“Great to get a phone call 20 minutes before delivery, friendly driver”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you had a great shopping experience with us, We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Very pleased with the quality of the sample. Good value for money.”

Helpful Report

Posted 2 years ago

Hello Priya, Thank you for taking the time to leave us for such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles, competitive pricing and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Quick delivery, and sent out replacements for a few boxes broken in transit.”

Helpful Report

Posted 2 years ago

Hello Simon, Thank you for leaving us an amazing 5 star review! Customer care and satisfaction mean everything to us and its great to hear we have found a solution to the issue that occurred on this particular occasion. We pride ourselves on exceptional service and putting our customers first. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent service - ordered and delivered in 36 hours. Great communication right through”

Helpful Report

Posted 2 years ago

Hello Dianne, Thank you for the five stars! We pride ourselves on exceptional service and communication with our loyal customers,being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Best of luck with your project and we look forward to seeing you again soon!

Posted 2 years ago

“Fantastic customer service, delivery was spot on and very pleased with the quality and price of the tiles purchased. I would definitely use this company again.”

Helpful Report

Posted 2 years ago

Hello Denise, Thank you for taking the time to leave us for such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“I came to them as I was recommended by my son as he had made a sale also Excellent service from Josh. Did all as was agreed, very pleased Would recommend.”

Helpful Report

Posted 2 years ago

Hello Jacqui, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass on your kind comments on to Josh! Please feel free to send us any photographs of your project- it sounds like it's going to be a great success, we love the feedback from loyal customers like yourself. Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Fantastic service”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to leave a great review! Our customer service is our main priority so it's great to hear you were looked after during your shopping journey by our team. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent service very helpful thank you”

Helpful Report

Posted 2 years ago

Hello Alex, Thank you for taking the time to leave a great review! Our customer service is our main priority so it's great to hear you were looked after during your shopping journey by our team. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

Total Tiles is rated 4.9 based on 5,667 reviews