Total Tiles Reviews

4.9 Rating 5,697 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

Product Reviews

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About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The description on the website is accurate including the images which matched the actual product well. Delivery was on time as stated upon checkout and the delivery driver was polite and careful with the handling. Thank you! Almost forgot...awesome prices too :)”

Helpful Report

Posted 4 years ago

Hello Simon Thank you for taking the time to leave a brilliant review! We are pleased that your order arrived promptly, our customer service is at the forefront of our business so it's great to hear you were kept informed throughout your shopping journey by our team! We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 4 years ago

“exselent service spot on easy to work with delivery great very helpfull”

Helpful Report

Posted 4 years ago

Hello Topel, Thank you for taking the time to leave us for such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 4 years ago

“Low-cost brilliant tiles, I would recommend to absolutely anybody. Thank you”

Helpful Report

Posted 4 years ago

Hello Jake, Thank you for taking the time to leave us a great review. Customer service is at the forefront of what we do as a business and your satisfaction is a priority to us. Best of luck with your project, it's going to look fantastic! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“Great Range Of Tiles At Great Prices! Fast Delivery on Your Prefered Date! Highly Recommended Seller !!!!!”

Helpful Report

Posted 4 years ago

Hello Paul, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“TRADE REVIEW: Highly recommended for all, Grea range of quality tiles, knowledgeable helpful team competitive prices, prompt delivery, 'House adhesives , grout , levelling compound all good, tools a touch on expensive side low end but high end a out right. Nothing to fault.”

Helpful Report

Posted 4 years ago

Hello Tony, Thank you for your amazing 5-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“Found our kitchen floor and wall tiles and then found Total Tiles, total different experience dealing with Tony, knowledge and advice excellent, they also held from mid-Feb for us so we could take advantage of their discount and just received 30 mins ago 24/03/22. Brilliant all round thanks very much guys.”

Helpful Report

Posted 4 years ago

Hello Colin, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass on your kind comments on to Tony! Please feel free to send us any photographs of your project- it sounds like it's going to be a great success, we love the feedback from loyal customers like yourself. Thank you again for using Total Tiles and we hope to see you soon.

Posted 4 years ago

“Lovely tiles”

Helpful Report

Posted 4 years ago

Hello Carole, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 4 years ago

“Brilliant customer service, shipping first class, products very good”

Helpful Report

Posted 4 years ago

Hello Emma, Thank you for taking the time to leave us 5 stars! We are pleased that your order arrived promptly and you are happy with the tiles you ordered. Customer satisfaction is at the forefront of what we do as a business so receiving a review like this is great! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“Tile arrived on time and in A1 condition. Thankyou! As soon as I get this house then I will be ordering the tiles from you guys based on the service and quality iv experienced so far👍🏼”

Helpful Report

Posted 4 years ago

Hello Colin, Thank you for leaving us a great 5-star A1 review today! Customer service is at the spearhead of our business, so it's pleasing to hear you had a successful shopping experience with us please let us know when you are looking to order the tiles as we would love make your project a success! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Best of luck with your project and we look forward to seeing you again soon!

Posted 4 years ago

“The company are very helpful and brilliant that you can order a sample tile. Everything in stock when needed and 3 day delivery time. Can’t fault them.”

Helpful Report

Posted 4 years ago

Hello John, Thank you for taking the time to give us a brilliant review! We're happy to hear that you loved doing business with us, that you had a great shopping experience and that your sample order arrived punctually. We pride ourselves on being at the forefront of customer service and would be more than happy to help with your future project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“Excellent service both on the phone and delivery. Tiles great quality and the cheapest on line compared to other companies made up with the results thanks total tiles good job👍🏻”

Helpful Report

Posted 4 years ago

Hello Martin, Thank you for taking the time to leave us for such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles, competitive pricing and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“Excellent service brilliant prices Used total tiles before and will Be using again thanks to all the team for keeping me informed 👍”

Helpful Report

Posted 4 years ago

Hello Donna, Thank you for taking the time to leave us 5 stars. We really appreciate it! We are pleased that your order arrived promptly and you are happy with the tiles you ordered. Customer satisfaction and selling tiles competitively is at the forefront of what we do as a business, so receiving a review like this is great! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“Nice tiles but lacking the grey wash I was hoping for. Extremely disappointed . Delivered in good time and undamaged so happy with that but I may return them .”

Helpful Report

Posted 4 years ago

Hello Barry, Thank you for the two star review, we appreciate the honest feedback from our customers. We can arrange a call at your earliest convenience to discuss this in more detail, otherwise you can contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk Please let us know how you would like to proceed.

Posted 4 years ago

“Tiles were all delivered promptly in excellent condition. They were both a good price and of excellent quality. I would now always go to 'total tiles' before other sites.”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to leave us for such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 4 years ago

“Depends on price”

Helpful Report

Posted 4 years ago

Hello Mark, Thank you for the three star review, we appreciate feedback from all our customers. Please let us know when you are looking to purchase your order, we would love to get involved where possible and help you create your dream outcome! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 4 years ago

“Fabulous tiles, excellent service & very competitive prices. I will definitely use Total Tiles again.”

Helpful Report

Posted 4 years ago

Hello Keir, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 4 years ago

“Fantastic service right from the initial sample tile being sent right through to delivery of our order. Not one broken tile which was very impressive. Very helpful and courteous staff, can highly recommend Total Tiles, will definitely be using this company again.”

Helpful Report

Posted 4 years ago

Hello Peter, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“Good price, quick delivery by courier, who brought the tiles to the door. Tiles well-protected in bubble-wrap.”

Helpful Report

Posted 4 years ago

Hello Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time. Our customer service is our main priority. So it's great to hear you were looked after during your shopping journey by our team and the courier company's staff. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“The controller for underfloor heating arrived very promptly”

Helpful Report

Posted 4 years ago

Hello Lawrence, Thank you for the 5 star review! We're happy to hear that you loved doing business with us, that you had a great shopping experience and that your under floor heating order arrived punctually. We pride ourselves on being at the forefront of customer service. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 4 years ago

“Tiles were delivered the next day and not a single tile was broken or damaged. Very impressed.”

Total Tiles 5 star review on 21st March 2022

Helpful Report

Posted 4 years ago

Hello Taliah, Thank you for your amazing review! We are really happy that you have had a great shopping experience with us! Customer care and satisfaction mean everything to us and are paramount to what we do as a business. It's extremely pleasing that we have met all of your expectations and more! Thank you for sending in the fantastic photos of your project- They look amazing!! Thank you again for using Total Tiles and we hope to see you soon.

Posted 4 years ago

Total Tiles is rated 4.9 based on 5,697 reviews