Total Tiles Reviews

4.9 Rating 5,676 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

Write Your review

Tell us how Total Tiles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Samples arrived very quickly and were very good quality. The packaging was fantastic also”

Helpful Report

Posted 3 years ago

Hello Annette, Thank you for taking the time to leave us for such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Excellent service from Lee who was patient and helpful on each occasion I spoke to him. Tiles are of good quality and I am delighted with the finished floor. Would not hesitate to recommend your company. Thanks.”

Total Tiles 5 star review on 20th March 2022

Helpful Report

Posted 3 years ago

Hello Julia, Thank you for your amazing review and for giving us 5 stars! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations! Wow! what a great photo, your tiles look amazing and will inspire our other customers when looking at the very best ways to tile their homes. Thank you again for your feedback, best of luck with your project! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Competitive prices, although the delivery charge of £35 needs to be taken into account. Product arrived in sound condition on pallet left at the end of the drive. Quick turnaround from order to delivery.”

Helpful Report

Posted 3 years ago

Hello Helen, Thank you for the 4 star review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So its really pleasing to get a review like yours. If you need any further assistance or would like to discuss this review with us further, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“I ordered some tiles two came damaged I emailed straight away had a response with in 5 mins and 2 new tiles sent out delivered the next day excellent service would recommend to any one”

Helpful Report

Posted 3 years ago

Hello Martin, Thank you for taking the time to give us an amazing review! We are pleased that your order arrived promptly on time, our customer service is our main priority, so it's great to hear you were looked after during your shopping journey and we were able to sort the damaged tile quickly so your project was not delayed! We are available to be contacted via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 3 years ago

“Great service quick and helpful”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave a great review! Customer service is our main priority so it's great to hear you were looked after during your shopping journey by our fantastic team! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Good quality at a good price”

Helpful Report

Posted 3 years ago

Hello Michael, Thank you for leaving your review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So its really pleasing to get a review like yours. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Very good service, quick delivery, had a broken tile which was replaced the next day with no problem whatsoever.”

Helpful Report

Posted 3 years ago

Hello Caroline, Thank you for taking the time to give us an amazing review! We are pleased that your order arrived promptly on time, our customer service is our main priority, so it's great to hear you were looked after during your shopping journey and we were able to sort the damaged tile quickly so your project was not delayed! We are available to be contacted via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 3 years ago

“Them tiles are WAY better and bigger than the images! I'm am extremely happy and decided I am going order more when I do downstairs toilet!! Thank you (can't submit photos not done yet lol)”

Helpful Report

Posted 3 years ago

Hello Angela, Thank you for your amazing review! We are really happy that you have had a great shopping experience with us! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business. It's extremely pleasing that we have met all of your expectations and more! Please let us know when you start on the downstairs toilet. We would love to be part of that project! Please feel free to send your photos to us via email at customersupport@totaltiles.co.uk Thank you again for using Total Tiles and we hope to see you soon.

Posted 3 years ago

“Excellent company. Fast, efficient, great quality tiles too!”

Helpful Report

Posted 3 years ago

Hello Monique, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Ordered a few samples and they came quickly. We have name a decision on what we like and need and will be ready to put in an order shortly.”

Helpful Report

Posted 3 years ago

Hello Judy, Thank you for taking the time to leave us with such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles, competitive pricing and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Vary good 👍”

Helpful Report

Posted 3 years ago

Hello Saleh, Thank you for taking the time to leave a great review! Our customer service is our main priority so it's great to hear you were looked after during your shopping journey by our team. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Great products and service, as always”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Popped in having seen online. Staff very friendly, helpful and knowledgeable. Good prices too!”

Helpful Report

Posted 3 years ago

Hello Ian, Thank you for taking the time to leave a great review! Our customer service and offering the correct advice is the spearhead of our business, so it's great to hear you were looked after during your shopping journey by our colleague in the showroom team. I will make sure to pass on your kind comments. If you need any further assistance, then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Easy and friendly”

Helpful Report

Posted 3 years ago

Hello Chris, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“I chose tiles i thought might be outwith my price range & was happy when i realised the price, excellent. Company kept in full contact from start to finish & delivered quickly and professionally. I will definitely use this company again.”

Helpful Report

Posted 3 years ago

Hello Lorraine, Thank you for leaving your review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So it's pleasing to get a review like yours. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“I ordered some samples as I’m (finally) doing my bathroom next month. Not only are the sample tiles gorgeous and just like the pictures, but they were delivered the next day, securely packed with no damage. I can’t wait to order my tiles now, just need to decide which one.......”

Helpful Report

Posted 3 years ago

Hello Nickie, Thank you for taking the time to leave us with such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know how you get on with the bathroom and if there is any more we can do for you to assist with the project, we love photos too- so please feel free to send us some! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 3 years ago

“Cannot fault this company for quality, service and value. Huge selection of tiles with fast delivery and excellent customer service. 5 star plus!”

Helpful Report

Posted 3 years ago

Hello Tony, Thank you for taking the time to leave us a 5 star PLUS rating!! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 3 years ago

“A great variety of tiles to chose from. Order was delivered in agreed time and quality of tiles were excellent.”

Helpful Report

Posted 3 years ago

Hello Pauline, Thank you for the superb review! We pride ourselves on exceptional service, being able to offer a wonderful choice selection, whilst getting them out on time so that your project remains on schedule without delay. Best of luck with your project and we look forward to seeing you again soon. Please feel free to send us some photos! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Delivered on time and none broken. The tiles seem to be of a good quality and are easy to work with.”

Helpful Report

Posted 3 years ago

Hello Valerie, Thank you for the brilliant review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. Best of luck with your project and we look forward to seeing you again soon, please feel free to send us some photos! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Excellent tiles at a very good price, as always”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

Total Tiles is rated 4.9 based on 5,676 reviews