Total Tiles Reviews

4.9 Rating 5,667 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

Write Your review

Tell us how Total Tiles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a few samples and they came quickly. We have name a decision on what we like and need and will be ready to put in an order shortly.”

Helpful Report

Posted 2 years ago

Hello Judy, Thank you for taking the time to leave us with such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles, competitive pricing and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Vary good 👍”

Helpful Report

Posted 2 years ago

Hello Saleh, Thank you for taking the time to leave a great review! Our customer service is our main priority so it's great to hear you were looked after during your shopping journey by our team. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great products and service, as always”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Popped in having seen online. Staff very friendly, helpful and knowledgeable. Good prices too!”

Helpful Report

Posted 2 years ago

Hello Ian, Thank you for taking the time to leave a great review! Our customer service and offering the correct advice is the spearhead of our business, so it's great to hear you were looked after during your shopping journey by our colleague in the showroom team. I will make sure to pass on your kind comments. If you need any further assistance, then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Easy and friendly”

Helpful Report

Posted 2 years ago

Hello Chris, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“I chose tiles i thought might be outwith my price range & was happy when i realised the price, excellent. Company kept in full contact from start to finish & delivered quickly and professionally. I will definitely use this company again.”

Helpful Report

Posted 2 years ago

Hello Lorraine, Thank you for leaving your review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So it's pleasing to get a review like yours. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“I ordered some samples as I’m (finally) doing my bathroom next month. Not only are the sample tiles gorgeous and just like the pictures, but they were delivered the next day, securely packed with no damage. I can’t wait to order my tiles now, just need to decide which one.......”

Helpful Report

Posted 2 years ago

Hello Nickie, Thank you for taking the time to leave us with such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know how you get on with the bathroom and if there is any more we can do for you to assist with the project, we love photos too- so please feel free to send us some! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Cannot fault this company for quality, service and value. Huge selection of tiles with fast delivery and excellent customer service. 5 star plus!”

Helpful Report

Posted 2 years ago

Hello Tony, Thank you for taking the time to leave us a 5 star PLUS rating!! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“A great variety of tiles to chose from. Order was delivered in agreed time and quality of tiles were excellent.”

Helpful Report

Posted 2 years ago

Hello Pauline, Thank you for the superb review! We pride ourselves on exceptional service, being able to offer a wonderful choice selection, whilst getting them out on time so that your project remains on schedule without delay. Best of luck with your project and we look forward to seeing you again soon. Please feel free to send us some photos! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Delivered on time and none broken. The tiles seem to be of a good quality and are easy to work with.”

Helpful Report

Posted 2 years ago

Hello Valerie, Thank you for the brilliant review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. Best of luck with your project and we look forward to seeing you again soon, please feel free to send us some photos! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Excellent tiles at a very good price, as always”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“I ordered some samples of floor tiles and I must say I am pleased with the quality and prompt delivery. Once a decision has been made as to which type of flooring we use I will definitely be ordering.”

Helpful Report

Posted 2 years ago

Hello Christine, Thank you for taking the time to leave us with such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles, competitive pricing and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Highly recommend this company, they know there product and go that extra mile to help. I was in a situation where the fitter never did their job properly so the warranty was null and void but these guys did everything to help, I’m impressed .”

Helpful Report

Posted 2 years ago

Hello Heidi, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! We take the time to listen to our customers and offer advice so that the project imagined can become a reality and we are glad we managed to help resolve your situation today. Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Lovely genuine people who really do want to help you make the right decisions. Lee has exceptional customer service and helped me all the way with choosing my tiles. His knowledge and patience was outstanding and he went over and above. I ordered so many different samples from different companies and Total Tiles came up the best price and quality. Just waiting on my beautiful tiles being delivered now. Would definitely recommend and order again.”

Helpful Report

Posted 2 years ago

Hello Gillian, Thank you for leaving us a great 5-star review today! Customer service is at the forefront of our business, so it's pleasing to hear you had a successful shopping experience with our fantastic team, in particular Lee, who is one of our best! We pride ourselves on exceptional service, communication with our customers and taking pride in helping bring dream projects alive and we do this by giving our customers a great range of tiles to choose from! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Best of luck with your project and we look forward to seeing you again soon!

Posted 2 years ago

“Really nice to work with and an awesome finish to the tile.”

Total Tiles 5 star review on 10th March 2022

Helpful Report

Posted 2 years ago

Hello Simon, Thank you for your amazing review! We are really happy that you have had a great shopping experience with us! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! Thank you for sending in the fantastic photos of your project- it looks great! Please feel free to send us more into customersupport@totaltiles.co.uk Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Beautiful tiles, excellent quality, carefully packaged - no cracked or broken tiles, would definitely recommend”

Helpful Report

Posted 2 years ago

Hello Claire, Thank you for taking the time to leave us 5 stars! We are pleased that your order arrived promptly and you are happy with the tiles you ordered. Customer satisfaction and selling beautiful tiles at competitive prices is at the forefront of what we do as a business so receiving a review like this is great! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Used many times. Tiles are very good quality. Never any issues. Always arrive quickly and undamaged.”

Helpful Report

Posted 2 years ago

Hello Russell, Thank you for leaving us a great 5-star review, it's great to have feedback from our loyal customers. Customer service is at the forefront of our business, so it's pleasing to hear you had a successful shopping experience with our team and that your order arrived promptly on time. We pride ourselves on exceptional service and communication with our customers, being able to offer our tiles at a competitive price whilst showcasing an amazing selection to choose from. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Best of luck with your project and we look forward to seeing you again soon!

Posted 2 years ago

“Excellent customer service! Despite being very well packaged, a few tiles were cracked upon delivery. Total Tiles arranged for delivery of replacements that arrived less than 24 hours later. The customer care team were very helpful, efficient and accommodating. The process of ordering the tiles, arranging replacements and delivery were very easy and Total Tiles kept me updated throughout. The tiles are high quality and exactly as described/shown online. Highly recommend!”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to give us an amazing review! We are pleased that your order arrived promptly on time, our customer service is our main priority, so it's great to hear you were looked after during your shopping journey and we were able to sort the damaged tiles quickly so your project was not delayed! We are available to be contacted via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 2 years ago

“Nice help phone service and prompt delivery”

Helpful Report

Posted 2 years ago

Hello Willis, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Great selection and absolutely first-class service.”

Helpful Report

Posted 2 years ago

Hello Stuart, Thank you for the five-star review! We pride ourselves on exceptional first class service, being able to offer an amazing selection of tiles at a competitive price whilst getting them out on time so that your project remains on schedule. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Best of luck with your project and we look forward to seeing you again soon!

Posted 2 years ago

Total Tiles is rated 4.9 based on 5,667 reviews