Total Tiles Reviews

4.9 Rating 5,667 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered couple sample tiles which came within 2 days, full sized and well packaged - all in all great value for money ! Will definitely be ordering my tiles with them once I decide on design. Great service 👍”

Helpful Report

Posted 2 years ago

Hello Michele, Thank you for taking the time to leave us for such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Quick and easy online request of free sample, and delivery almost next day. Fab.”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to leave us for such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Very quick response in receiving a sample tile”

Helpful Report

Posted 2 years ago

Hello Ruth, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that the sample you ordered was received promptly! We pride ourselves on exceptional service. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Nice tiles, speedy delivery and well packaged”

Helpful Report

Posted 2 years ago

Hello Anthony, Thank you for the brilliant review! We pride ourselves on exceptional service,being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. Best of luck with your project and we look forward to seeing you again soon! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Very useful to be able to order a single tile.”

Helpful Report

Posted 2 years ago

Hello Janet, Thank you for leaving your review, This great feedback always helps us to maintain and improve our services, we pride ourselves on being one of the most competitive for price so it's pleasing to hear your kind comments. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Received my sample tile next day, and I really like it. Haven't made a final decision yet, so haven't put in my order.”

Helpful Report

Posted 2 years ago

Hello Jennifer, Thank you for taking the time to give us such a lovely review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. Please let us know when you are ready to place your order. We would be more than happy to help make you project a huge success. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Very professional and knowledgeable on everything tiles”

Helpful Report

Posted 2 years ago

Hello, Thank you for your amazing 5-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us. We love the feedback from loyal customers like ourselves. Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Great company to deal with.from ordering samples, loads of beautiful tiles.good value and quality tiles as well”

Helpful Report

Posted 2 years ago

Hello Zymantas, Thank you for taking the time to leave a brilliant review! We are pleased that your order arrived promptly, our customer service is at the forefront of our business so it's great to hear you were kept informed throughout your shopping journey by our team! We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 2 years ago

“Great service! Tile wasn't what we wanted but our error.”

Helpful Report

Posted 2 years ago

Hello Kathleen, Thank you for taking the time to leave a great review! Our customer service is our main priority, so it's great to hear you were looked after during your shopping journey by our team. I'm sorry to hear that the tile you have ordered was made in error. If you are looking to order the correct one and need some more advice, you can contact our brilliant team on the phone number/ email below so that we can assist you further. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Amazing choice, great that you can order samples. Well packaged and arrived quickly. Handy measuring tool also. Will be ordering soon! Thank you”

Helpful Report

Posted 2 years ago

Hello Natasha, Thank you for taking the time to leave us for such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Very happy”

Helpful Report

Posted 2 years ago

Hello Grzegorz, Thank you for taking the time to leave a great review! Our customer service is our main priority so it's great to hear you were looked after during your shopping journey by our team. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Your customer service advisors I spoke too were very helpful and polite and made shopping with you very easy. Would definitely recommend”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to give us an amazing review We are pleased that your order arrived promptly on time, our customer service is our main priority, so it's great to hear you were looked after during your shopping journey and we were able to answer any questions you had. We are available to be contacted via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us. Delete

Posted 2 years ago

“Easy to use website and great choice Would recommend to others”

Helpful Report

Posted 2 years ago

Hello Alistair, Thank you for taking the time to give us a great review! We're happy to hear that you loved doing business with us, that you had a great shopping experience on our website and that we have an amazing selection of tiles for you to choose from. If you need any further assistance, then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great service, easy to order and efficient delivery. Tiles look the same as the images”

Helpful Report

Posted 2 years ago

Hello Sarah, Thank you for taking the time to leave us a brilliant 5 stars! We are pleased that your order arrived promptly and you are happy with the tiles you ordered. Customer satisfaction and getting delivery out promptly is at the forefront of what we do as a business, so receiving a review like this is great! If you need any further assistance then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Helpful, efficient and fast.”

Helpful Report

Posted 2 years ago

Hello David, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Good quality tiles at a great price with great delivery.”

Helpful Report

Posted 2 years ago

Hello Jim, Thank you for the five stars! We pride ourselves on exceptional service,being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Best of luck with your project and we look forward to seeing you again soon!

Posted 2 years ago

“Very helpful & friendly”

Helpful Report

Posted 2 years ago

Hello Sharon, Thank you for taking the time to leave a great review! Our customer service is our main priority so it's great to hear you were looked after during your shopping journey by our team. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Amazing service, lovely tiles, great service from Total Tiles. Would recommend x”

Helpful Report

Posted 2 years ago

Hello Lorna, Thank you for leaving us an amazing 5 star review! Customer care and satisfaction mean everything to us and its great to hear we have found a solution to the issue that occurred on this particular occasion. We pride ourselves on exceptional service and putting our customers first. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“The service from Total Tiles was really helpful and accomodating but the Victoriana Encaustic Effect tiles themselves are a bit of a disappointment. The size and finish of the tiles is not very uniform and the glaze is very thin and fragile meaning that several are chipped already”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave such a great 4 star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business. We pride ourselves on giving our customers honest and helpful advice so that projects can be an outstanding success. I'm sorry to hear about the issues you have faced with the Victoriana Encaustic Effect tiles. I understand that our brilliant customer service team have been in touch to look into the situation for you and try and find a solution. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us. just needs the green light to be posted.

Posted 2 years ago

“I am really, really lucky, not only have I found the absolute best tiling company in the country but it happens to be on my doorstep and I can visit the showroom whenever I need to. The quality and range of tiles etc is unbeatable and the staff are brilliant - always!”

Helpful Report

Posted 2 years ago

Hello Nigel, Thank you for taking the time to leave us a sensational review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! Please feel free to pop into the showroom. Let us make you a refreshment and we can discuss any future projects you may have and how we can be of assistance to you! Other ways that you can contact us are via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

Total Tiles is rated 4.9 based on 5,667 reviews