Total Tiles Reviews

4.9 Rating 5,667 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! I ordered a 600x600 tile sample that arrived in perfect condition the next working day. Not only was it well packaged it was also free of charge!”

Helpful Report

Posted 2 years ago

Hello Patricia, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that the sample you ordered was received promptly! We pride ourselves on exceptional service. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Over the moon with the beach hut style tiles great customer service great quality and fast delivery will be definitely ordering agai soon”

Helpful Report

Posted 2 years ago

Hello Judy, Thank you for the 5 star review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. The Beach Hut Painted Wood Effect tiles are beautiful and a great choice for your project, please make sure to send us photographs so we can show the team! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Good prices and brilliant service”

Helpful Report

Posted 2 years ago

Hello John, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey and found our prices competitive. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Great product and price, just what we needed. Fast delivery and really well packaged.”

Helpful Report

Posted 2 years ago

Hello Austen, Thank you for the brilliant review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. Best of luck with the bathroom project and we look forward to seeing you again soon! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Very quick next day delivery, ordered 3 samples at a cost , unfortunately 2 samples where damaged on delivery. Within the hour off posting the review I was contact by Josh from the review dept offering a refund So review changed to 5 stars”

Helpful Report

Posted 2 years ago

Hello Nigel, Thank you for leaving us a 5-star review! Our customer service means everything to us so it's great to hear that we managed to help you today with the damaged samples you received. We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 2 years ago

“Good service arrived when you said it would”

Helpful Report

Posted 2 years ago

Hello Eddie, Thank you for taking the time to leave such a great review! Customer service is at the forefront of what we do as a business and your satisfaction is a priority to us. We pride ourselves in being able to give honest advice that will benefit our customer's projects and this has been affirmed by your lovely review. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great tiles the Manhattan brick and fast delivery”

Helpful Report

Posted 2 years ago

Hello Philip, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey. Best of luck with your project with the Manhatten brick tiles, they are an excellent choice and we would love to see any photographs once you have of the finished job! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Absolutely brilliant fast customer service.”

Helpful Report

Posted 2 years ago

Hello Rahima, Thank you for taking the time to leave a great review! Our customer service is our main priority so it's great to hear you were looked after during your shopping journey by our team. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Quality product, delivered quickly and very reasonable price, Will order again”

Helpful Report

Posted 2 years ago

Hello Dennis, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations with service and competitive prices. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great value and the tiles are lovely The delivery was especially good”

Helpful Report

Posted 2 years ago

Hello Kevan, Thank you for taking the time to leave us a great review! We're happy to hear that you loved doing business with us, that you had a great shopping experience and that your order arrived punctually. We pride ourselves on being able to offer our tiles at a competitive price. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“placed order for sample tiles . tiles arrived well packed and came within 2 days . excellent service :)”

Helpful Report

Posted 2 years ago

Hello Penny, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey. If you need any further assistance with your sample tiles then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Amazing products, very good customer support and well packaged pallet! 10/10”

Helpful Report

Posted 2 years ago

Hello Lavinia, Thank you for taking the time to leave a five-star review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, we pride ourselves on exceptional service, being number one for price whilst keeping customer service being at the forefront of our business! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for your feedback, best of luck with the bathroom project and we look forward to seeing you again soon!

Posted 2 years ago

“Been to many tile showrooms and when I got here we was served by a very helpful young lady. The showroom is well laid out and our assistant got tiles to hold up against overs and was knowledgeable on their range along with how to have tiles hung to beat effect. Will definitely use this company again. Also reasonable prices 👍”

Helpful Report

Posted 2 years ago

Hello Wendy, Thank you for taking the time to leave a great review! , Our customer service is at the forefront of our business so it's great to hear you were looked after during your shopping journey by our colleague in the showroom and we will make sure to pass on your lovely feedback to her. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Lovely tiles, searched hi & low to find them! Delivered on time & already on my kitchen walls…. FABULOUS”

Helpful Report

Posted 2 years ago

Hello Susan, Thank you for your amazing review! We are really happy that you found your perfect tiles with us! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The Kitchen sounds like it's been a triumph and we would love to see photographs of the completed project! You can send these in to Customersupport@totaltiles.co.uk. Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Fantastic service and honest advice. Really helpful company - thanks so much”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave such a great review! Customer service is at the forefront of what we do as a business and your satisfaction is a priority to us. We pride ourselves in being able to give honest advice that will benefit our customer's projects and this has been affirmed by your lovely review. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Very good customer service. But my name is. Mrs. Beales. Not fields”

Helpful Report

Posted 2 years ago

Hello Georgina, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceptional service. Please take our sincere apologies that your name was taken down wrong and we will make sure that it's updated on our records ready for the next time you shop with us! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great prices, very happy with the customer service, very helpful and go above and beyond to support.”

Helpful Report

Posted 2 years ago

Hello Antoine, Thank you for taking the time to leave a five-star review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, we pride ourselves on exceptional service, being number one for price whilst keeping customer service being at the forefront of our business! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for your feedback, best of luck with the bathroom project and we look forward to seeing you again soon!

Posted 2 years ago

“Excellent service - tile samples were sent out quickly and helpful advice given on Chat.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us a great review! We're happy to hear that you loved doing business with us, that you had a great shopping experience from our chat team and that your order arrived promptly. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Very pleased with the product (Emperador brown polished porcelain floor tiles)and the prompt delivery. Thank you.👍”

Helpful Report

Posted 2 years ago

Hello, Thank you for the brilliant review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. The Emperador brown polished porcelain tiles are beautiful and a great choice for your project, please make sure to send us photographs so we can show the team! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Very quick delivery with all communication and tracking option. Highly recommend them”

Helpful Report

Posted 2 years ago

Hello Monika, Thank you for taking the time to leave a brilliant review! We are pleased that your order arrived promptly, our customer service is at the forefront of our business so it's great to hear you were kept informed throughout your shopping journey by our team! We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 2 years ago

Total Tiles is rated 4.9 based on 5,667 reviews