Total Tiles Reviews

4.9 Rating 5,676 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered one sample. Really impressed with the service. Arrived in excellent packaging via courier the next day with free delivery. I will be placing an order very soon.”

Helpful Report

Posted 3 years ago

Hello Hedi, Thank you for taking the time to leave us for such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Fantastic service from start to finish, would order from here again and 100% recommend.”

Helpful Report

Posted 3 years ago

Hello Jack, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. I wil make sure to pass on your kind comments to our staff member who served you. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Great prompt service. Lovely tiles for a good price. Good communication and Delivery. Would highly recommend.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time and that we were the most competitive on price! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Amazing service from the beginning. The quality of the tiles is excellent. The prices are more than competitive. Tony was particularly helpful the whole way through and his advice and assistance were paramount. Total Tiles are simply the best! Thank you to them all. Photo to follow when floors are completely finished.”

Helpful Report

Posted 3 years ago

Hello Sally, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass on your kind comments on to Tony, he's one of our best! Please feel free to send us any photographs of your project- it sounds like it's going to be a great success, we love the feedback from loyal customers like yourself. Thank you again for using Total Tiles and we hope to see you soon.

Posted 3 years ago

“Excellent speedy service. Sample tiles are gorgeous, high quality. Will be ordering full order soon.”

Helpful Report

Posted 3 years ago

Hello Shirley, Thank you for taking the time to leave a brilliant review! We are pleased that your sample order arrived on time, our customer service means everything to us so it's great to hear you were kept informed throughout your shopping journey by our team! We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 3 years ago

“Amazing service and fantastic quality tiles at very good price”

Helpful Report

Posted 3 years ago

Hello Claire, Thank you for taking the time to leave us 5 stars! We are pleased that your order arrived promptly and you are happy with the tiles you ordered. Customer satisfaction and selling tiles at competitive prices is at the forefront of what we do as a business so receiving a review like this is great! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Had tiles put down in new kitchen extension they look gorgeous ,plus delivery driver who delivered them was so obliging he got pallet as close to house as he could so we didn't have far to carry them thankyou”

Helpful Report

Posted 3 years ago

Hello Susan, Thank you for your amazing review!! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we and our courier partner have met all of your expectations and more! The kitchen extension sounds like its been an outstanding success and we would love to see photographs of the completed project!! You can send these in to Customersupport@totaltiles.co.uk. Thank you again for using Total Tiles and we hope to see you soon.

Posted 3 years ago

“Very helpful and very patient price is reasonable”

Helpful Report

Posted 3 years ago

Hello Harish, Thank you for the brilliant review! We pride ourselves on exceptional service,being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Excellent service very helpful when answering e-mailed questions”

Helpful Report

Posted 3 years ago

Hello, Our customer service is at the forefront of our business so it's great to hear you were looked after throughout your shopping journey and that we were able to assist you with any questions that you had. We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 3 years ago

“Excellent service! I ordered a 600x600 tile sample that arrived in perfect condition the next working day. Not only was it well packaged it was also free of charge!”

Helpful Report

Posted 3 years ago

Hello Patricia, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that the sample you ordered was received promptly! We pride ourselves on exceptional service. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Over the moon with the beach hut style tiles great customer service great quality and fast delivery will be definitely ordering agai soon”

Helpful Report

Posted 3 years ago

Hello Judy, Thank you for the 5 star review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. The Beach Hut Painted Wood Effect tiles are beautiful and a great choice for your project, please make sure to send us photographs so we can show the team! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Good prices and brilliant service”

Helpful Report

Posted 3 years ago

Hello John, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey and found our prices competitive. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 3 years ago

“Great product and price, just what we needed. Fast delivery and really well packaged.”

Helpful Report

Posted 3 years ago

Hello Austen, Thank you for the brilliant review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. Best of luck with the bathroom project and we look forward to seeing you again soon! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Very quick next day delivery, ordered 3 samples at a cost , unfortunately 2 samples where damaged on delivery. Within the hour off posting the review I was contact by Josh from the review dept offering a refund So review changed to 5 stars”

Helpful Report

Posted 3 years ago

Hello Nigel, Thank you for leaving us a 5-star review! Our customer service means everything to us so it's great to hear that we managed to help you today with the damaged samples you received. We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 3 years ago

“Good service arrived when you said it would”

Helpful Report

Posted 3 years ago

Hello Eddie, Thank you for taking the time to leave such a great review! Customer service is at the forefront of what we do as a business and your satisfaction is a priority to us. We pride ourselves in being able to give honest advice that will benefit our customer's projects and this has been affirmed by your lovely review. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Great tiles the Manhattan brick and fast delivery”

Helpful Report

Posted 3 years ago

Hello Philip, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey. Best of luck with your project with the Manhatten brick tiles, they are an excellent choice and we would love to see any photographs once you have of the finished job! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Absolutely brilliant fast customer service.”

Helpful Report

Posted 3 years ago

Hello Rahima, Thank you for taking the time to leave a great review! Our customer service is our main priority so it's great to hear you were looked after during your shopping journey by our team. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Quality product, delivered quickly and very reasonable price, Will order again”

Helpful Report

Posted 3 years ago

Hello Dennis, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations with service and competitive prices. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Great value and the tiles are lovely The delivery was especially good”

Helpful Report

Posted 3 years ago

Hello Kevan, Thank you for taking the time to leave us a great review! We're happy to hear that you loved doing business with us, that you had a great shopping experience and that your order arrived punctually. We pride ourselves on being able to offer our tiles at a competitive price. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“placed order for sample tiles . tiles arrived well packed and came within 2 days . excellent service :)”

Helpful Report

Posted 3 years ago

Hello Penny, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey. If you need any further assistance with your sample tiles then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

Total Tiles is rated 4.9 based on 5,676 reviews