Total Tiles Reviews

4.9 Rating 5,677 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“placed order for sample tiles . tiles arrived well packed and came within 2 days . excellent service :)”

Helpful Report

Posted 3 years ago

Hello Penny, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey. If you need any further assistance with your sample tiles then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Amazing products, very good customer support and well packaged pallet! 10/10”

Helpful Report

Posted 3 years ago

Hello Lavinia, Thank you for taking the time to leave a five-star review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, we pride ourselves on exceptional service, being number one for price whilst keeping customer service being at the forefront of our business! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for your feedback, best of luck with the bathroom project and we look forward to seeing you again soon!

Posted 3 years ago

“Been to many tile showrooms and when I got here we was served by a very helpful young lady. The showroom is well laid out and our assistant got tiles to hold up against overs and was knowledgeable on their range along with how to have tiles hung to beat effect. Will definitely use this company again. Also reasonable prices 👍”

Helpful Report

Posted 3 years ago

Hello Wendy, Thank you for taking the time to leave a great review! , Our customer service is at the forefront of our business so it's great to hear you were looked after during your shopping journey by our colleague in the showroom and we will make sure to pass on your lovely feedback to her. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 3 years ago

“Lovely tiles, searched hi & low to find them! Delivered on time & already on my kitchen walls…. FABULOUS”

Helpful Report

Posted 3 years ago

Hello Susan, Thank you for your amazing review! We are really happy that you found your perfect tiles with us! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The Kitchen sounds like it's been a triumph and we would love to see photographs of the completed project! You can send these in to Customersupport@totaltiles.co.uk. Thank you again for using Total Tiles and we hope to see you soon.

Posted 3 years ago

“Fantastic service and honest advice. Really helpful company - thanks so much”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave such a great review! Customer service is at the forefront of what we do as a business and your satisfaction is a priority to us. We pride ourselves in being able to give honest advice that will benefit our customer's projects and this has been affirmed by your lovely review. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Very good customer service. But my name is. Mrs. Beales. Not fields”

Helpful Report

Posted 3 years ago

Hello Georgina, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceptional service. Please take our sincere apologies that your name was taken down wrong and we will make sure that it's updated on our records ready for the next time you shop with us! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Great prices, very happy with the customer service, very helpful and go above and beyond to support.”

Helpful Report

Posted 3 years ago

Hello Antoine, Thank you for taking the time to leave a five-star review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, we pride ourselves on exceptional service, being number one for price whilst keeping customer service being at the forefront of our business! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for your feedback, best of luck with the bathroom project and we look forward to seeing you again soon!

Posted 3 years ago

“Excellent service - tile samples were sent out quickly and helpful advice given on Chat.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave us a great review! We're happy to hear that you loved doing business with us, that you had a great shopping experience from our chat team and that your order arrived promptly. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Very pleased with the product (Emperador brown polished porcelain floor tiles)and the prompt delivery. Thank you.👍”

Helpful Report

Posted 3 years ago

Hello, Thank you for the brilliant review! We pride ourselves on exceptional service, being able to offer our tiles at a competitive price whilst getting them out on time so that your project remains on schedule. The Emperador brown polished porcelain tiles are beautiful and a great choice for your project, please make sure to send us photographs so we can show the team! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Very quick delivery with all communication and tracking option. Highly recommend them”

Helpful Report

Posted 3 years ago

Hello Monika, Thank you for taking the time to leave a brilliant review! We are pleased that your order arrived promptly, our customer service is at the forefront of our business so it's great to hear you were kept informed throughout your shopping journey by our team! We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 3 years ago

“Quick delivery and great product.”

Helpful Report

Posted 3 years ago

Hello, Thank you for taking the time to leave us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“The sample tile I ordered was nearly a whole plank style floor tile not a minute one that other company’s sell and was delivered on the day I asked for I will definitely use this company when I referbish my next home thank you”

Helpful Report

Posted 3 years ago

Hello Richard, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that the sample you ordered was received promptly! We pride ourselves on exceptional service and making customers shopping experiences enjoyable. When it comes to your next project please give us a call, our knowledgeable staff would love to hear and assist you once again! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“First class website and service. Tiles really good quality at a very competitive price.”

Helpful Report

Posted 3 years ago

Hello Doug, Thank you for taking the time to leave us a great review! We're happy to hear that you loved doing business with us, that you had a great shopping experience on our website and that your order arrived promptly. We pride ourselves on being able to offer our tiles at a competitive price. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“I was impressed by the speed of delivery. The tiles I bought are excellent quality and we'll priced. Delivery driver was excellent. I will definitely use Total Tiles again.”

Helpful Report

Posted 3 years ago

Hello William, Thank you for taking the time to leave a great review! We are pleased that your order arrived promptly on time, our customer service is our main priority so it's great to hear you were looked after during your shopping journey. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Very professional service, customer care on the highest level, I was contacting Total Tiles few times with some questions and everything my phone was answered quickly and questions answered promptly. Good quality products delivered on agreed date, unfortunately in our case there were some tiles missing however after contacting Total tiles there were send straight away so we had them next day. Great value for money, highly recommend”

Helpful Report

Posted 3 years ago

Hello Monika, Thank you for taking the time to leave a brilliant review! our customer service is at the forefront of our business so it's great to hear that our team assisted you throughout your shopping journey and were able to answer any questions you had, whilst also getting the replacement tiles out to you promptly. We are available to be contacted through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) should you require any further assistance. Thank you again for shopping with us.

Posted 3 years ago

“Great website sample arrived well protected. Sample helped us to chose these tiles for a feature wall in kitchen.”

Helpful Report

Posted 3 years ago

Hello Michael, Thank you for taking the time to leave us such a fantastic review! We're happy to hear that the sample you ordered was received promptly! We pride ourselves on exceptional service. Your feature wall project sounds like it's going to be amazing, we would love to see photographs when you have finished, feel free to send them to customersupport@totaltiles.co.uk If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Total Tiles are a totally efficient company, would recommend 100%”

Helpful Report

Posted 3 years ago

Hello Bronwen, Thank you for leaving your review, This great feedback always helps us to maintain and improve our services, we pride ourselves on being one of the best for customer care and making shopping experiences with us enjoyable from start to finish! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 3 years ago

“Very good, all tiles in a good condition, quick delivery, very good price .”

Helpful Report

Posted 3 years ago

Hello Julia, Thank you for taking the time to leave a five-star review! It's always a pleasure to receive this feedback from our loyal customers., we pride ourselves on exceptional service and being able to offer our tiles at a competitive price. If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for your feedback, best of luck with the project and we look forward to seeing you again soon!

Posted 3 years ago

“Very good service. Tiles delivered quickly and on time. They look fab, very pleased”

Total Tiles 5 star review on 7th February 2022

Helpful Report

Posted 3 years ago

Hello Laura, Thank you for your amazing review and for giving us 5 stars! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations! Wow! what a great photo, your tiles look amazing and will inspire our other customers when looking at the very best ways to tile their homes. Please send us the full photograph of the completed project once it's finished! Thank you again for your feedback, best of luck with your project! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 3 years ago

“Excellent service, tiles delivered none broken and speedy delivery fantastic value for money”

Helpful Report

Posted 3 years ago

Hello Alan, Thank you for taking the time to leave a five-star review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, we pride ourselves on exceptional service, being able to offer our tiles at a competitive price, getting them delivered on time and in one piece! If you need any further assistance then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for your feedback, best of luck with the bathroom project and we look forward to seeing you again soon!

Posted 3 years ago

Total Tiles is rated 4.9 based on 5,677 reviews