Total Tiles Reviews

4.9 Rating 5,685 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

Write Your review

Tell us how Total Tiles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Splitface tiles online and when I received the order there was 26 tiles damaged. I fully understand that it would have happened with the courier as every box was opened slightly obviously to check the order before it left. I contacted customer service to inform them of the problem,they were very swift to deal with the problem and sent more out. By the time I’d finished the job an extra 5 were slightly damaged. I contacted them again and they sent more out. I would just like to thank them for a truly first class customer service and will not hesitate to use them again. A very happy customer 👌”

Helpful Report

Posted 5 years ago

“Excellent price Excellent service Will use again”

Helpful Report

Posted 5 years ago

“Excellent service, fast delivery and top quality tiles”

Total Tiles 5 star review on 30th April 2020

Helpful Report

Posted 5 years ago

“Are really efficient and good service even in the middle of lockdown. A lovely product too. We are very happy. Thanks very much.”

Helpful Report

Posted 5 years ago

“Amazing support from the team. Thank you!”

Helpful Report

Posted 5 years ago

“Great quality and very quick delivery even with the current circumstances .”

Helpful Report

Posted 5 years ago

“fast and efficient delivery - good prices. Will use again.”

Helpful Report

Posted 5 years ago

“Excellent service and a very good price, delivery extremely quick aswell. Ordered weds evening delivered Friday morning. Will be purchasing from here again very soon”

Helpful Report

Posted 5 years ago

“Delivery came on the day I arranged. Not given 5 stars as due to the corona virus cant get a tiler lol, so don't know if any of the tiles are damaged. Great service and great price.”

Helpful Report

Posted 5 years ago

“Ordered on line very easily ,quick delivery ,even during lockdown . The delivery driver was very pleasant and left the pallet at the front door. The tiles are very good value for money .”

Helpful Report

Posted 5 years ago

“As described, delivered on time and easy use website. Reasonable price compared to other suppliers”

Helpful Report

Posted 5 years ago

“Fabulous service,, To say I've never ordered tiles on line before..The quality, price and colour are 100% .. Definitely would recommend & definitely will be ordering in the future..”

Helpful Report

Posted 5 years ago

“Customer service very helpful and quick delivery of sample. Good quality tile, but sadly not suitable colour.”

Helpful Report

Posted 5 years ago

“Very happy with total tiles from custumer service till delivery. Will be ordering again.”

Helpful Report

Posted 5 years ago

“First time I have used this company, won't be the last as I'm about to order more tiles. Delivery was on time, even with the current crisis. The delivery charge is high for small orders but that would be my only negative comment.”

Helpful Report

Posted 5 years ago

“Well impressed wrapped well for delivery came on time and they look brilliant, good price two, would recommend to anybody thankyou”

Helpful Report

Posted 5 years ago

“Can not fault the service at all. Will use again & recommend to others.”

Helpful Report

Posted 5 years ago

“Order and delivery were efficient and timely. A good company to do business with.”

Helpful Report

Posted 5 years ago

“I ordered tiles for a bathroom refurbishment and have twice had to push the delivery back. I have spoken to Jack and Alan who were both friendly and helpful and sorted the issue for me. The best customer service I have had in a long time. Excellent service!”

Helpful Report

Posted 5 years ago

“Fabulous quality and look amazing!! Super shiny beautiful marble effect. Great service! Great delivery!”

Helpful Report

Posted 5 years ago

Total Tiles is rated 4.9 based on 5,685 reviews