Total Tiles Reviews

4.9 Rating 5,653 Reviews
97 %
of reviewers recommend Total Tiles
Read Total Tiles Reviews

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Anonymous
Anonymous  // 01/01/2019
amazing product, total bargain and look amazing on my kitchen floor! I will be returning to order the same again for the rest of my downstairs rooms! delivery service was also friendly,kind and helpful.
Helpful Report
Posted 1 year ago
Hello Tanya, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Exceptional service, fast delivery, excellent product.
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Posted 1 year ago
Hello Yvonne, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
What gorgeous tiles, we've had them put on the walls of our shower and they look amazing. Arrived when promised with no worries at all. Thank you
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Posted 1 year ago
Hello Brenda, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Excellent product, well packaged and quick delivery - would definitely recommend
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Posted 1 year ago
Hello James, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
I ordered a full tile sample and was delighted to have it arrive quickly and packaged extremely well. Love the sample I ordered so looking to place a bigger order soon!
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Posted 1 year ago
Hello Sophie, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Very pleased.
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Posted 1 year ago
Hello Helen, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Whilst I had really good service my only complaint is that I had to purchase full size tiles instead of sample size seems such a waste. I didn’t purchase all the tiles that I liked because of cost.
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Posted 1 year ago
Hello Tracey, Thank you for the 4-star review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So it's pleasing to get a review like yours. If you need any further assistance or would like to discuss this review with us further, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)
Posted 1 year ago
We had ordered bathroom tiles from Total Tiles but due to delays when the work was finally being done we ran short by 4 boxes. To our intense disappointment there was no stock left and the line was discontinued. I contacted Total Tiles customer service to see if they could help, and to my amazement Rachel not only responded immediately, but had sourced another supplier who had the stock we required. This is a first in my experience as the usual customer service response is expressing regret at being unable to help and there was nothing more they could do.
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Posted 1 year ago
Hello Clair, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass your kind comments to Rachel. Please feel free to send us any photographs of your project, our wonderful showroom team would love to see the completed project! Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
Good quality tiles and very good customer service.
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Posted 1 year ago
Hello Marlena, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Great company, always buy a sample beforehand to show customers. Great value and great quality at half the price of tile shops
Total Tiles 5 star review on 4th June 2022 Total Tiles 5 star review on 4th June 2022
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Posted 1 year ago
Hello Tina, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.
Posted 1 year ago
Good choice and great price. Delivery sooner than expected. Just a pity that delivery was so expensive.
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Posted 1 year ago
Hello Richard, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Customer services second to none. Full size Tile sample arrived in no time. Tile prices extremely competitive and quality superb. I could not imagine a better world class company than Total Tiles. Pleasure to be a customer of Total Giles, would recommend it to everyone.
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Posted 1 year ago
Hello Mahmood, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Excellent response for the full size samples and very fast delivery, good quality tiles and I will complete a full order.
Helpful Report
Posted 1 year ago
Hello Stephen, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Once again excellent service from the order to the delivery highly recommended Top class
Total Tiles 5 star review on 2nd June 2022
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Posted 1 year ago
Hello John Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Only ordered a sample but was impressed with the packaging and next day delivery. Would have ordered from this company but the tile colour was not quite what I wanted. Will keep them in mind however for the future.
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Posted 1 year ago
Very good products and very competitive prices
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Posted 1 year ago
Hello Orrin, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Great value for money and excellent customer service. 👏 Now to lay them!! 😱
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Posted 1 year ago
Hello Craig, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Excellent service,not even 1 tile whas broken on delivery!!!
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Posted 1 year ago
Hello Ruta. Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Beautiful floor tiles for our kitchen Great customer service A small issue was resolved quickly
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Posted 1 year ago
Hello Jayne, Thank you for bringing this to our attention. We appreciate all the feedback we get from our customers. Thank you for taking the time to speak with us this morning and letting us find a solution. As agreed, we will replace the damaged adhesive and refund some of the delivery charges from your order. If you require any further assistance, contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk Thank you once again for shopping with us and we hope that we will see you again in the future.
Posted 1 year ago
Beautiful quality tiles, excellent communication and speedy delivery, thank you
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Posted 1 year ago
Hello Debbie, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Total Tiles is rated 4.9 based on 5,653 reviews