Total Tiles Reviews

4.9 Rating 5,661 Reviews
97 %
of reviewers recommend Total Tiles
Read Total Tiles Reviews

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Anonymous
Anonymous  // 01/01/2019
Good website but excellent showroom staff -well worth a visit. Great selection of tiles at best prices, helped us complete out bathroom project in style.
Helpful Report
Posted 2 years ago
Hello, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
Brilliant products, prices and fast service. Will order my tiles from here everytime.
Helpful Report
Posted 2 years ago
Hello, Thank you for taking the time to give us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 1 year ago
The tiles have not been installed yet but the customer service and delivery updates were excellent. I had a few broken tiles and the customer service agent (on a Saturday) arranged for some replacements very quickly. Many Thanks
Helpful Report
Posted 2 years ago
Hello, Thank you for taking the time to give us such a great review! We're happy to hear that you had a great shopping experience. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on exceeding our customer's expectations. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Loved the tile. Looks better than what I thought it would. It had been wrapped so well but unfortunately was broken into a few pieces. So will not get the full effect of what they might look like on the wall
Helpful Report
Posted 2 years ago
Hello Helen,, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Amazing service, super fast delivery, excellent communication. 5 Stars
Helpful Report
Posted 2 years ago
Hello Luigi, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Great service but the tile is the wrong colour, please see photos, can you help please?
Total Tiles 5 star review on 11th June 2022 Total Tiles 5 star review on 11th June 2022 Total Tiles 5 star review on 11th June 2022 Total Tiles 5 star review on 11th June 2022 Total Tiles 5 star review on 11th June 2022
Helpful Report
Posted 2 years ago
Hello Frank, Thank you for bringing this to our attention, We appreciate all the feedback we get from our customers. Thank you for taking the time to speak with us and finding a resolution to your query. If you require any further assistance, contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk Thank you once again for shopping with us and we hope that we will see you again in the future.
Posted 2 years ago
All tiles arrived safe and sound, no chips and we're sent standing on pallet.
Helpful Report
Posted 2 years ago
Hello Peter, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Excellent service, quick despatch and quick delivery
Helpful Report
Posted 2 years ago
Hello Robert, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
amazing product, total bargain and look amazing on my kitchen floor! I will be returning to order the same again for the rest of my downstairs rooms! delivery service was also friendly,kind and helpful.
Helpful Report
Posted 2 years ago
Hello Tanya, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Exceptional service, fast delivery, excellent product.
Helpful Report
Posted 2 years ago
Hello Yvonne, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
What gorgeous tiles, we've had them put on the walls of our shower and they look amazing. Arrived when promised with no worries at all. Thank you
Helpful Report
Posted 2 years ago
Hello Brenda, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Excellent product, well packaged and quick delivery - would definitely recommend
Helpful Report
Posted 2 years ago
Hello James, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
I ordered a full tile sample and was delighted to have it arrive quickly and packaged extremely well. Love the sample I ordered so looking to place a bigger order soon!
Helpful Report
Posted 2 years ago
Hello Sophie, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Very pleased.
Helpful Report
Posted 2 years ago
Hello Helen, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Whilst I had really good service my only complaint is that I had to purchase full size tiles instead of sample size seems such a waste. I didn’t purchase all the tiles that I liked because of cost.
Helpful Report
Posted 2 years ago
Hello Tracey, Thank you for the 4-star review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So it's pleasing to get a review like yours. If you need any further assistance or would like to discuss this review with us further, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)
Posted 2 years ago
We had ordered bathroom tiles from Total Tiles but due to delays when the work was finally being done we ran short by 4 boxes. To our intense disappointment there was no stock left and the line was discontinued. I contacted Total Tiles customer service to see if they could help, and to my amazement Rachel not only responded immediately, but had sourced another supplier who had the stock we required. This is a first in my experience as the usual customer service response is expressing regret at being unable to help and there was nothing more they could do.
Helpful Report
Posted 2 years ago
Hello Clair, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass your kind comments to Rachel. Please feel free to send us any photographs of your project, our wonderful showroom team would love to see the completed project! Thank you again for using Total Tiles and we hope to see you soon.
Posted 2 years ago
Good quality tiles and very good customer service.
Helpful Report
Posted 2 years ago
Hello Marlena, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Great company, always buy a sample beforehand to show customers. Great value and great quality at half the price of tile shops
Total Tiles 5 star review on 4th June 2022 Total Tiles 5 star review on 4th June 2022
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Posted 2 years ago
Hello Tina, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.
Posted 2 years ago
Good choice and great price. Delivery sooner than expected. Just a pity that delivery was so expensive.
Helpful Report
Posted 2 years ago
Hello Richard, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Customer services second to none. Full size Tile sample arrived in no time. Tile prices extremely competitive and quality superb. I could not imagine a better world class company than Total Tiles. Pleasure to be a customer of Total Giles, would recommend it to everyone.
Helpful Report
Posted 2 years ago
Hello Mahmood, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.
Posted 2 years ago
Total Tiles is rated 4.9 based on 5,661 reviews