Total Tiles Reviews

4.9 Rating 5,668 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased.”

Helpful Report

Posted 2 years ago

Hello Helen, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Whilst I had really good service my only complaint is that I had to purchase full size tiles instead of sample size seems such a waste. I didn’t purchase all the tiles that I liked because of cost.”

Helpful Report

Posted 2 years ago

Hello Tracey, Thank you for the 4-star review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So it's pleasing to get a review like yours. If you need any further assistance or would like to discuss this review with us further, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“We had ordered bathroom tiles from Total Tiles but due to delays when the work was finally being done we ran short by 4 boxes. To our intense disappointment there was no stock left and the line was discontinued. I contacted Total Tiles customer service to see if they could help, and to my amazement Rachel not only responded immediately, but had sourced another supplier who had the stock we required. This is a first in my experience as the usual customer service response is expressing regret at being unable to help and there was nothing more they could do.”

Helpful Report

Posted 2 years ago

Hello Clair, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass your kind comments to Rachel. Please feel free to send us any photographs of your project, our wonderful showroom team would love to see the completed project! Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Good quality tiles and very good customer service.”

Helpful Report

Posted 2 years ago

Hello Marlena, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great company, always buy a sample beforehand to show customers. Great value and great quality at half the price of tile shops”

Total Tiles 5 star review on 4th June 2022

Helpful Report

Posted 2 years ago

Hello Tina, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Good choice and great price. Delivery sooner than expected. Just a pity that delivery was so expensive.”

Helpful Report

Posted 2 years ago

Hello Richard, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Customer services second to none. Full size Tile sample arrived in no time. Tile prices extremely competitive and quality superb. I could not imagine a better world class company than Total Tiles. Pleasure to be a customer of Total Giles, would recommend it to everyone.”

Helpful Report

Posted 2 years ago

Hello Mahmood, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent response for the full size samples and very fast delivery, good quality tiles and I will complete a full order.”

Helpful Report

Posted 2 years ago

Hello Stephen, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Once again excellent service from the order to the delivery highly recommended Top class”

Total Tiles 5 star review on 2nd June 2022

Helpful Report

Posted 2 years ago

Hello John Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Only ordered a sample but was impressed with the packaging and next day delivery. Would have ordered from this company but the tile colour was not quite what I wanted. Will keep them in mind however for the future.”

Helpful Report

Posted 2 years ago

“Very good products and very competitive prices”

Helpful Report

Posted 2 years ago

Hello Orrin, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great value for money and excellent customer service. 👏 Now to lay them!! 😱”

Helpful Report

Posted 2 years ago

Hello Craig, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent service,not even 1 tile whas broken on delivery!!!”

Helpful Report

Posted 2 years ago

Hello Ruta. Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Beautiful floor tiles for our kitchen Great customer service A small issue was resolved quickly”

Helpful Report

Posted 2 years ago

Hello Jayne, Thank you for bringing this to our attention. We appreciate all the feedback we get from our customers. Thank you for taking the time to speak with us this morning and letting us find a solution. As agreed, we will replace the damaged adhesive and refund some of the delivery charges from your order. If you require any further assistance, contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk Thank you once again for shopping with us and we hope that we will see you again in the future.

Posted 2 years ago

“Beautiful quality tiles, excellent communication and speedy delivery, thank you”

Helpful Report

Posted 2 years ago

Hello Debbie, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great prices and cheerful helpful staff Excellent”

Helpful Report

Posted 2 years ago

Hello Martin, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Ordered a full size sample - arrived very well packaged and in quick time. Excellent quality and price and will place an order when ready to tile!”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent. Very fast and reliable delivery. Tiles are beautiful and fantastic quality.”

Helpful Report

Posted 2 years ago

Hello Olga, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Excellent customer service - sample tiles arrived quickly and very well packaged”

Helpful Report

Posted 2 years ago

Hello Jac Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Beautiful tiles! Quick delivery, well packed! Highly recommended.”

Helpful Report

Posted 2 years ago

Hello Joanna, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

Total Tiles is rated 4.9 based on 5,668 reviews