Total Tiles Reviews

4.9 Rating 5,667 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great prices, great quality tiles and fantastic service. Thank you to Rachel for her expert advice and Martin who helped load my car up, you all deserve a pay rise!”

Helpful Report

Posted 2 years ago

Hello Alan, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass your kind comments to Rachel and Martin. Please feel free to send us any photographs of your project, our wonderful showroom team would love to see the completed project! Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“On time. Friendly delivery driver who was very helpful”

Helpful Report

Posted 2 years ago

Hello Adam, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Product and price great but delivery very poor. Waited in all day on the chosen day but nothing turned up. To be fair Total Tiles did arrange for them to come the next day.”

Helpful Report

Posted 2 years ago

Hello Jeremy, Thank you for the three-star review. We appreciate the honest feedback from our customers. I appreciate you taking the time to speak to me over the phone today and I'm glad we managed to solve the delivery issue. If you have any further questions, then please contact us via telephone on 01473 805959 or via customersupport@totaltiles.co.uk.

Posted 2 years ago

“Decent company, go out of their way to help, everything arrives on time and in one piece.”

Helpful Report

Posted 2 years ago

Hello Norman, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Very happy in all respects”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent tile choice with speedy delivery, very pleased T.”

Helpful Report

Posted 2 years ago

Hello, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Ordered, and delivered on time, with helpful delivery driver”

Helpful Report

Posted 2 years ago

Hello Hilary, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Easy to deal with and helpful”

Helpful Report

Posted 2 years ago

Hello Nick, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent price, tiles arrived quickly, delivery drivers friendly. I will use Total Tiles again. Thanks a million Total Tiles”

Helpful Report

Posted 2 years ago

Hello Valerie, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“I have purchased from you before and as usual good service and deliverys on time.”

Helpful Report

Posted 2 years ago

Hello Alan, Thank you for taking the time to give us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Very happy with tiles quality and price, cheaper than a competitor for an identical product I previously bought for another bathroom. Excellent customer experience too.”

Helpful Report

Posted 2 years ago

Hello Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent delivery service where I got to pick a day and slot for delivery. No breakages in my samples which were full size. Great quality tiles and brilliant prices. I will be ordering shortly for my new bathroom.”

Helpful Report

Posted 2 years ago

“Great value, fast delivery, very well packaged great overall quality and service”

Helpful Report

Posted 2 years ago

Hello Anthony, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent service with very competitive prices”

Helpful Report

Posted 2 years ago

Hello Karen, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great company to deal with. Low prices, quick delivery, good range of products.Will definitely deal with them again.”

Helpful Report

Posted 2 years ago

Hello Gareth, Thank you for taking the time to leave us such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! Please let us know when you are ready to order. We would love to offer our assistance with your project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Excellent quality, well packaged, delivered day early!”

Helpful Report

Posted 2 years ago

Hello Stephen, Thank you for the 4-star review, This great feedback always helps us to maintain and improve our services, we pride ourselves on having enough stock, being one of the most competitive for price and getting orders out on time for customers on time. So it's pleasing to get a review like yours. If you need any further assistance or would like to discuss this review with us further, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk)

Posted 2 years ago

“Returning customer, needed more floor tiles to match the ones purchased 3 yrs ago, still did them result, tiles came 2 days earlier then expected. No problems, recommend”

Helpful Report

Posted 2 years ago

Hello Michael, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Fast delivery. Well packed sample time received next day. Unfortunately it wasn’t suitable but would definitely use this company again.”

Helpful Report

Posted 2 years ago

Hello Jen, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Although our tiles did not arrive on the day requested I was very pleased with the service we received. I phoned Total Tiles the day after and spoke to a very helpful person called Jack who was very honest that he could not guarantee when the tiles would arrive as he couldn't contact the delivery company. However he phoned me back and we arranged for 2 new delivery dates as we were going away on holiday and the tiles arrived on the first date. So successful communication and outcome. Thank you Jack.”

Helpful Report

Posted 2 years ago

Hello Helen, Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass your kind comments on to Jack, he's one of our best! Please feel free to send us any photographs of your project- it sounds like it's going to be a great success, we love the feedback from loyal customers like yourself. Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Fast service only two broken tiles two damage bags of adhesive. Would use again would have given five stars if bags were OK.”

Helpful Report

Posted 2 years ago

Hello John, Thank you for your amazing 4-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. I'm sorry to hear that your bags of adhesive have arrived broken. I have tried calling you today so we can discuss this further. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

Total Tiles is rated 4.9 based on 5,667 reviews