Total Tiles Reviews

4.9 Rating 5,668 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

1-3 Leslie Road, ,
Ipswich
IP3 9PL

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service only two broken tiles two damage bags of adhesive. Would use again would have given five stars if bags were OK.”

Helpful Report

Posted 2 years ago

Hello John, Thank you for your amazing 4-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. I'm sorry to hear that your bags of adhesive have arrived broken. I have tried calling you today so we can discuss this further. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Brilliant Quick Service”

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Posted 2 years ago

Hello Janine, Thank you for your amazing 5-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“I'm just in love with my new walls. Delivery was super fast and well packaged. Of the 154 pieces we bought, only 3 were broken in transport, but they were still usable. I loved the result and would definitely recommend it to friends and family.”

Total Tiles 5 star review on 8th May 2022

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Posted 2 years ago

Hello Beatriz, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“The quality of the product as expected for the paid price, very satisfied with the purchase, delivery received on time, I will definitely buy again from this seller.”

Total Tiles 5 star review on 6th May 2022

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Posted 2 years ago

Hello Hugo, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Easy top use website, found what I needed. Delivery when expected”

Helpful Report

Posted 2 years ago

Hello Sarah Thank you for your amazing 4-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great company to deal with highly recommend”

Helpful Report

Posted 2 years ago

Hello Karen, Thank you for taking the time to leave a great review! Our customer service and offering the correct advice are the spearhead of our business. If you need any further assistance, then please contact us through the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Excellent service provided - from communication when ordering to timely delivery. Would definitely recommend”

Helpful Report

Posted 2 years ago

Hello Joann Thank you for leaving such an amazing review! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders and replacements out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Stocked tiles I found difficult to get locally. Express delivery the next day, to the front door as requested. I have not unpacked them yet apart from one box, but look in good condition so far. Very pleased with Total Tiles. Thank you.”

Helpful Report

Posted 2 years ago

Hello Lynn, Thank you for taking the time to leave us with such an amazing review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us

Posted 2 years ago

“Excellent service next day delivery as stated very happy with the tiles would recommend Total Tiles to anyone”

Helpful Report

Posted 2 years ago

Hello Stephanie, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Tiles arrived as described, on time. No problems at all. Good communication at all times.”

Helpful Report

Posted 2 years ago

Hello Axel, Thank you for leaving such an amazing review! Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders and replacements out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great tiles at a fantastic price. The whole team are very helpful.”

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Posted 2 years ago

“Ordered 2 samples. Both came the following day. Quality tiles at very good price. Will be ordering.”

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Posted 2 years ago

Hello Gina, Thank you for taking the time to give us a brilliant review! We're happy to hear that you loved doing business with us, that you had a great shopping experience and that your sample order arrived punctually. We pride ourselves on being at the forefront of customer service and would be more than happy to help with your future project. If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great quality, look very expensive tiles. Very easy company to use. Tiles cheapest from this site.”

Total Tiles 5 star review on 4th May 2022

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Posted 2 years ago

Hello Victoria, Thank you for your amazing review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations and more! The photographs of your finished project look amazing and will give our potential customers inspiration for wanting to do something similar in their own homes! Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Good experience. Order well packaged. Polite, friendly staff. Delivered on time. Good comes. Recommend.”

Helpful Report

Posted 2 years ago

Hello Steven, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Very pleased with both the tiles and customer service that I have received.”

Helpful Report

Posted 2 years ago

Hello Paul Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Got the tiles at a great price. They arrived well wrapped on a pallet and look great. Very impressed, thankyou.”

Helpful Report

Posted 2 years ago

Hello Mark, Thank you for your amazing 5-Star review! Customer care and satisfaction mean everything to us and are at the spearhead of what we do as a business. It's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“I actually found the same tiles slightly cheaper elsewhere but after reading some reviews I decided to order from total tiles instead and finally I can prove to my husband reading reviews does matter . A few of my tiles arrived damaged , I phoned and spoke to Ben who was super apologetic and emailed me straight away to send pictures and arranged for replacements to be sent the very next day ! The customer service i received was excellent and shows you need to use reputable companies and these things can happen and was no fault of theirs and they fixed the issue super quick and saved me a lot of stress and phone calls . The tiles are lovely , good quality I would definaltley use again and reccomend this company . Thanks again Ben”

Helpful Report

Posted 2 years ago

Hello Thank you for your 5-Star review! Customer care and satisfaction mean everything to us and are at the forefront of what we do as a business, it's extremely pleasing that we have met all of your expectations throughout your shopping journey and more! I will pass your kind comments to Ben. Thank you again for using Total Tiles and we hope to see you soon.

Posted 2 years ago

“Excellent quality tiles, delivered on time and very well packaged.”

Helpful Report

Posted 2 years ago

Hello Robert, Thank you for taking the time to leave us with such a great review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time and well packaged! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Great service, even the sample tile arrived well packed and prompt. Excellent value too.”

Helpful Report

Posted 2 years ago

Hello Mandy, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

“Ordered samples of floor tiles, very good price on the samples and very speedy dispatch. Great to do business with. Steve”

Helpful Report

Posted 2 years ago

Hello Steve, Thank you for taking the time to leave us such a fantastic review. Customer service is at the forefront of what we do as a company and your satisfaction is a priority for us. We pride ourselves on exceptional service, having a fantastic range of tiles and getting orders out on time! If you need any further assistance, then please contact us via the telephone on 01473 805959 or via our customer support email (customersupport@totaltiles.co.uk) Thank you again for shopping with us.

Posted 2 years ago

Total Tiles is rated 4.9 based on 5,668 reviews