Total Tiles Reviews

4.9 Rating 5,681 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
Harewood Street,
Stoke on Trent
Staffordshire
ST6 5JZ

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Samples came within a day or two of placing the order. They also came as full tiles which was great to see”

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Posted 4 years ago

“Extremely good service”

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Posted 4 years ago

“Very helpful and knowledgeable. Purchased samples to try at home. Prices are very competitive but the customer service was priceless. Great experience”

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Posted 4 years ago

“Total tiles ipswich were brill, I stupidly booked delivery for wrong day, but they easily and quickly changed the date. Tiles are gorgeous, and look fab. Thankyou.”

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Posted 4 years ago

“Неgorgeous tiles. Deciding if we can use it outdoors for our project. Very unique”

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Posted 4 years ago

“Lovely tiles, delivered at the time and date booked.”

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Posted 4 years ago

“Very friendly and helpful staff”

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Posted 4 years ago

“Originally ordered before lockdown and were very helpful at holding the order till work could commence in August. Items arrived on time and in good condition”

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Posted 4 years ago

“Very helpful, good price , great service , delivered on time ,will be using them again & recommend to our customers”

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Posted 4 years ago

“Lovely tiles. But delivery is very expensive. 3 small box came on a pallet, £45 is overpriced”

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Posted 4 years ago

“Excellent service, product and advice, would recommend them to anyone and will certainly use them again in the future.”

Total Tiles 5 star review on 7th August 2020

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Posted 4 years ago

“Placed order for sample tile communication excellent from start to finish & arrived one time & as stated with courier tracking & delivery information. Packaging very good no chance of damage here & from a reliable courier. Pleasantly surprised on opening expected one sliver of slate but whole section was sent will be dealing with them in the future excellent & thank you.”

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Posted 4 years ago

“Lovely company to do business with. Initially I had a query about a product (tiled skirting), I emailed the company and got a prompt response which helped me to make an informed decision prior to making my purchase. My product arrived promptly following updates from the company regarding when it would be dispatched and finally arrive at my front door. I would highly recommend this company and will definitely be doing business with them in the not too distant future.”

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Posted 4 years ago

“Great service from ordering to delivery , kept informed every step of the way and goods arrived in A1 condition”

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Posted 4 years ago

“I am a very cautious buyer, and so glad I trusted Total Tiles, they went above and beyond helping me with my tile selection. Their customer services is excellent, great communication. I was so surprised at how quickly my tiles arrived in Ireland. Great tiles at great prices and a company I plan on using in the future, Highly recommend 100%”

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Posted 4 years ago

“Very impressed. Tiles were a third of a price anywhere else, Lady very helpful on the phone. No pressure to buy extras. Ordered mid afternoon, pallet delivery by 10:30 next morning. All tiles in perfect condition, no breakages in box. Will certainly use again. Split Face natural stone tiles, 360x100. MK York.”

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Posted 4 years ago

“Only wanted samples the service was excellent”

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Posted 4 years ago

“Price was good and the order process was easy but the delivery service was an absolute shambles. I waited in two afternoon as I paid for a pm delivery on both occasions. Friday they didn't turn up and it was becuase the pallet was too big to get on the van. I rearranged for Monday pm and they tried to deliver in the morning when no one was home. Nobody advised me and I phoned at 5:45 and was told the situation. I rearranged for Wednesday pm. Delivery turned up am when no one was at home again and actually delivered it to my sons address up the street. They arranged for the delivery driver to come back and move it closer to my house. They refunded my delivery cost at my request I have to say that Total Tiles Customer Service (Jonathan and Rachel) were super helpful but it is the companies responsiblity to ensure that their delivery service is effecient and the delivery service was so bad.”

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Posted 4 years ago

“ORDERED SAMPLE TILE - GOOD SIZE SAMPLE TILE. FAST DELIVERY”

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Posted 4 years ago

“Absolutely love my kitchen tiles arrived on time, no photo as haven’t finished putting them down yet ☺️ i would definitely recommend total tiles Thank you”

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Posted 4 years ago

Total Tiles is rated 4.9 based on 5,681 reviews