“A great service overall. Even after a problem with a returns, the issue was dealt with very professionally and to total satisfaction. I would recommend them.”
“Order arrived exactly on time and was just as advertised. Good value for money. Unfortunately some of the tiles had been damaged in transit. Called and was instructed to send photographs, sent these straight away and the damaged items were replaced with no quibbling only a few days later. Excellent customer service, would highly recommend.”
“I have made multiple sample tile requests the service and speed is exceptional Baseb on this experience and price to quality ratio I will be making an order”
“Have not decided on which tiles That we will order yet but when ordering the samples delivery was swift and if I had any queries they were delt with in no time..Seems like the type of company I want to deal with...”
“We ordered a few sample tiles for choice, we haven’t purchased any as yet but all of them looked great. Ordering was easy, tiles were packed really well and delivered at the stated time within a couple of days. Great service”
“I came across Total Tiles by chance when looking for a specific thickness of tile. I found a tile that I liked, ordered a sample, arrived next day incredibly well wrapped. Having decided on the tiles, I ordered what I needed and they arrived on the day requested, always with lots of information from Total Tiles and the courier. Unfortunetaly, when my tiler opened one of the boxes, the tiles were all broken. I was not around at the time and did not think to ask the tiler to take a picture. I contacted Total Tiles and they were very helpful and organised a replacement box without fuss which I am sure will arrive tomorrow. The company seems well organised, keeps you informed and the prices seem very reasonable compared to my local tile shops. All in all, satisfied customer who would definately recommend Total Tiles.”
“Beautiful tiles exactly as described, delivered on time and absolutely the best customer service I've ever experienced. We have a small bathroom which now looks the business. Highly recommend anyone to use this outfit.”
