“I have used Total Tiles on two occasions now. In both instances I have found their customer service to be excellent. On my last order, I found a few tiles were broken upon receipt, even though the packaging was first class. A quick call to customer service and the matter was addressed immediately. The replacement tiles were dispatched the same day. I would definitely recommend them to anyone who needs tiles and all the associated bits and pieces required. I found their prices to be unbeatable.”
“Your customer service is actually excellent and should be proud of your team .I am very pleased with the service you have give me by email and make keeping in contact all the time .I will highly recommend your service to anyone else I’ll be in contact soon with an order yours J Taylor”
“The range looks superb and the delivery of a sample was just a couple of days.
One niggle is that the colour is rather different than it looks on line, I understand that it is difficult to get this right with everyones different equipment but wondered whether smaller samples might cut down on waste as I have now received about 10 sample tiles and none are right when I get them. Thanks anyway”