Total Tiles Reviews

4.9 Rating 5,698 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

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About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and delivery through Palletforce was excellent. Tiles were well stacked and protected with no damage at all. I would definitely use them again.”

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Posted 5 years ago

“Great service. Quick delivery. I found two tiles broken and emailed the shop. They arranged refund for the broken tiles immediately!”

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Posted 5 years ago

“Excellent all round. Just a slight problem getting rid of the pallet! Lol”

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Posted 5 years ago

“Really easy to deal with and regular updates on delivery”

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Posted 5 years ago

“Quick timely delivery , good price Well packaged.”

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Posted 5 years ago

“Great service sending a sample tile. Incredibly well packaged to prevent breakage. Thankyou”

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Posted 5 years ago

“Phone answered quickly,. Samples sent. Placed an order, they checked stock to confirm they could deliver delivery foc three days later on a well strapped pallet. What more can a customer ask, very pleasant staff even asked me what I was doing to ensure I'd ordered the correct tiles.. Thank you.”

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Posted 5 years ago

“Ordered a sample tile. Arrived promptly and well packaged. Tile looks good too.”

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Posted 5 years ago

“Tile arrived promptly really well packaged”

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Posted 5 years ago

“Quality tiles with great delivery service . We had a problem with some broken tiles and Jack immediately resolved it , new tiles delivered next day . Excellent service”

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Posted 5 years ago

“I ordered a tile sample after a recommendation from a friend. The sample was really inexpensive, and from ordering to delivery, the communication was fantastic. The sample arrived quickly and was really well packaged. It was just what I was looking for, and I'll definitely be putting in a huge order now. I couldn't fault the price, product, customer service or delivery. 5 star :)”

Total Tiles 5 star review on 5th July 2021

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Posted 5 years ago

“Very fast delivery within 72 hours of placing my order and product was exactly as shown. My only problem was that 3 of my tiles broke in transit, but I guess that’s a given. Overall happy.”

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Posted 5 years ago

“Excellent value for money. Great product, great price. Issue with delivery, tiles were smashed by a fork lift truck judging by the damage. Quickly rang and replacements were sent the next day, no fuss. Fantastic service all round”

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Posted 5 years ago

“A very elegant, strong tiles. Love the colour and this tiles brings a whole new dimension to my bathroom. I bought the same tiles for wall and floor and I’m really happy with the way my bathroom is turning out. Never ordered tiles online but total tiles deserve full credit for fast delivery, on time and even checking up if order received with a simple phone call. Really happy and will defo recommend.”

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Posted 5 years ago

“Brilliant fast service for sample tiles that arrived within 48hrs! I have used Total Tiles before and new they would be of excellent quality and once again they didn’t disappoint! Placing my order today!!!”

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Posted 5 years ago

“From start to delivery, excellent service. Ordered a couple of samples, which arrived a day later, beautifully packed. Went ahead with an order, all sales team very helpful. Tiles duly arrived on time and very well packed. As yet we haven’t checked all of them, but so far I can only praise.”

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Posted 5 years ago

“First time as a retailer myself that I have bought online! Was apprehensive but needn’t have been! Great service, great communication and Great next day delivery! Will definitely be using you again :-)”

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Posted 5 years ago

“Good prices, excelent service, helpful on phone. Overal very good.”

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Posted 5 years ago

“very helpful amazing tiles”

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Posted 5 years ago

“I have no problem with the service from Total Tiles just the delivery - in fact, the ordering and promptness of getting my goods to the courier were excellent. Unfortunately, the courier let Total Tiles down quite badly. I was given an hour slot and as I was at home all day I wasn't particularly worried when the delivery time passed until I received a text telling me that they were sorry they missed and they would call again the next day. They could not have come to my property or read the instructions that I gave because I was working about 5 feet away from the door with a working doorbell. Consequently, I had to cancel my plans for the following day. I was not happy which is why I can only give 2 stars. Sorry”

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Posted 5 years ago

Total Tiles is rated 4.9 based on 5,698 reviews