Total Tiles Reviews

4.9 Rating 5,683 Reviews

97 %

of reviewers recommend Total Tiles

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
Harewood Street,
Stoke on Trent
Staffordshire
ST6 5JZ

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Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From start to delivery, excellent service. Ordered a couple of samples, which arrived a day later, beautifully packed. Went ahead with an order, all sales team very helpful. Tiles duly arrived on time and very well packed. As yet we haven’t checked all of them, but so far I can only praise.”

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Posted 4 years ago

“First time as a retailer myself that I have bought online! Was apprehensive but needn’t have been! Great service, great communication and Great next day delivery! Will definitely be using you again :-)”

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Posted 4 years ago

“Good prices, excelent service, helpful on phone. Overal very good.”

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Posted 4 years ago

“very helpful amazing tiles”

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Posted 4 years ago

“I have no problem with the service from Total Tiles just the delivery - in fact, the ordering and promptness of getting my goods to the courier were excellent. Unfortunately, the courier let Total Tiles down quite badly. I was given an hour slot and as I was at home all day I wasn't particularly worried when the delivery time passed until I received a text telling me that they were sorry they missed and they would call again the next day. They could not have come to my property or read the instructions that I gave because I was working about 5 feet away from the door with a working doorbell. Consequently, I had to cancel my plans for the following day. I was not happy which is why I can only give 2 stars. Sorry”

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Posted 4 years ago

“Total staff were very polite and helpful, found exactly what I wanted in stock. Tiles and everything needed to lay tiles, at a reasonable price. Very happy with the service from Total.”

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Posted 4 years ago

“Extremely good quantity tiles at very attractive price’s, supported by excellent customer service. Certainly recommend Total Tiles and undoubtedly will use them again myself.”

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Posted 4 years ago

“With the plethora of choices out there how I even found Total Tiles when I would normally prefer to go into a shop is beyond me, but I'm glad I did, the website is easy to use, customer service and delivery are outstanding. Haven't had the tiles go up yet so I'm hopeful that I have ordered the right quantity, they look as good as good as they do online and I have now decided abasing carpet for the lounge and am going with underfloor heating and tiles. Would I like a discount for being a humbled customer? don't mind if i do. ;)”

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Posted 4 years ago

“Speedy Delivery Great choice and price Customer service is excellent. Was even able to get advise on laying the tiles.”

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Posted 4 years ago

“Total tiles web page is very clear and concise. Also the help line is very helpful and quick to reply.”

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Posted 4 years ago

“Prompt delivery - excellent service”

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Posted 4 years ago

“Very pleased with the order process, and after service, even checked if the order was delivered Mant Thanks”

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Posted 4 years ago

“Excellent products and super fast delivery.”

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Posted 4 years ago

“Outstanding company”

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Posted 4 years ago

“Superb tiles at great prices and fast delivery - can't ask for more as they look brilliant.”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Fantastic service will defo use these guys again”

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Posted 4 years ago

“Tiles did not arrive when they said they would due to "spillage in van?I" So waited for them the next day but instead of tiles driver tried to deliver us garden furniture. No idea what's going on. I was reading they have come under new management since January - and it shows! I used them last year with no problems.”

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Posted 4 years ago

“The service is fine, but the tiles are terrible. I ordered Rectified White Gloss Wall Tile 300x600, but there are lots tiles chipped on corners. It is also difficult to return them in general if you order online. Think twice if you order tiles online.”

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Posted 4 years ago

“Quick delivery, the tile is a really nice colour but I was looking for a bit darker grey”

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Posted 4 years ago

Total Tiles is rated 4.9 based on 5,683 reviews