Total Tiles Reviews

4.9 Rating 5,699 Reviews

97 %

of reviewers recommend Total Tiles

Company Reviews

Product Reviews

Info

About Total Tiles:

Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing internet prices.

Visit Website

Phone:

1473 805959

Email:

customersupport@totaltiles.co.uk

Location:

Johnson Tiles,
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road,
Crewe
Cheshire East
CW1 5UE

Write Your review

Tell us how Total Tiles made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Total Tiles 5 star review on 16th May 2024

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent prices and a great range. Being able to choose your delivery date is really helpful too. I have used them several times now and am never disappointed. Just make sure you order all you need in one go. Deliveries are only via pallet so it does not make sense cost wise for very small top up orders.”

Helpful Report

Posted 7 years ago

“Ordered the bits i needed for a wetroom. Had confirmation and follow up emails about dispatch times etc. I recieved a call from the driver on the day and he gave me plenty of notice. All in all great service and no waiting around..”

Helpful Report

Posted 7 years ago

“Great communication and very helpful staff. Quality products at a very reasonable price.”

Helpful Report

Posted 7 years ago

“So far I’ve only ordered a sample, however was very impressed by their service and how well protected the tile arrived.”

Helpful Report

Posted 7 years ago

“Had the option to order online or by phone, the latter preferred by my husband. The man that took the call, couldn’t have been more informed and helpful. The order was easy and delivery was quick and reasonable price........well done to all at Total Tiles, would definitely use this company again.......many thanks from a very satisfied customer”

Total Tiles 5 star review on 24th June 2019

Helpful Report

Posted 7 years ago

“Value for money and very efficient service”

Helpful Report

Posted 7 years ago

“Always been fantastic, great customer service”

Helpful Report

Posted 7 years ago

“Great product & fast delivery as arranged. Will definately use again.”

Helpful Report

Posted 7 years ago

“Good service, swift delivery, able to order a sample tile to help in choosing. Will be ordering from here again”

Helpful Report

Posted 7 years ago

“We had endless problems with our order. Delivery not turning up on the selected day, no phone call, text message or email to say why or when they'd deliver. Then decided they would deliver the next day but couldn't have rang the bell, so no delivery again. Driver was making up problems saying I had no drop curbs to my property when I had 2! We have 2 entrances to my house so the driver could've easily drove on and off. Then when the tiles finally did get delivered the box was badly damaged. Upon inspection quite alot of the tiles were damaged too. So we contacted total tiles and they were helpful enough to send some more. Problem was they were damaged too, and so we had to contact them again. Mean while we've had to put off our trades people who were booked in to tile etc our bathroom. Overall total tiles were good in the respect that they send replacement tiles, it's just a shame that the delivery company they use let them down. Update: total tiles have kindly sent 3 spare tiles (incase of breakages in the future) free of charge as a way of apology”

Helpful Report

Posted 7 years ago

“Good service fast delivery. All tiles in order. Pleased with service”

Helpful Report

Posted 7 years ago

“Happy with the general service when placing the order, but found the delivery service via Courier very poor”

Helpful Report

Posted 7 years ago

“Amazing service and even delivered on Saturday without any extra charges thanks”

Helpful Report

Posted 7 years ago

“Excellent customer services and delivery”

Helpful Report

Posted 7 years ago

“VERY PROMPT SERVICE POLITE HELPFUL STAFF DELIVERED GOODS ON TIME AS SCHEDULED”

Helpful Report

Posted 7 years ago

“always happy with the service i receive from you guy and girls”

Helpful Report

Posted 7 years ago

“Informative web site and easy ordering process. Choice of delivery dates and excellent delivery service. Very happy!”

Helpful Report

Posted 7 years ago

“I ve been using this seller for quite a few projects Great quality tiles, affordable prices and fast delivery 5star rating”

Total Tiles 5 star review on 19th June 2019

Helpful Report

Posted 7 years ago

“Very good value for money and easy to deal with”

Helpful Report

Posted 7 years ago

“Only a purchase of sample tiles but well priced. Next day delivery was excellent. Goods well packed. Will do business when the extension is more complete.”

Helpful Report

Posted 7 years ago

Total Tiles is rated 4.9 based on 5,699 reviews